Brianna Bigelow
Miami,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business administration position. Ready to help team achieve company goals. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and a dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
Work History
Seasonal Retail Sales Associate
Bath And Body Work
08.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Office Assistant/ Data Entry
Fox Mar HIaleah
08.2022 - 01.2023
- Successfully identified and resolved data entry errors, resulting in improved data accuracy
- Assisted with the preparation of documents and materials for meetings, including agendas and presentations
- Maintained the office filing system
- Managed office equipment and supplies
- Gathered and prepared data for reports.
Reception
Hotel Victor Miami
11.2021 - 05.2022
- Maintained a well-stocked reception area, ensuring patients were comfortable throughout their visits
- Recommended and booked the perfect ceremony and reception venues that perfectly matched the couple's vision
- Processed incoming and outgoing mail and packages
- Demonstrated excellent customer service skills by greeting guests and providing helpful information
- Scheduled and coordinated meetings and appointments for staff and clients
- Assisted with administrative tasks such as filing, photocopying, and faxing
- Monitored and maintained office supplies and equipment.
Assistant Manager
Lids Miami
01.2018 - 03.2021
- Analyzed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction by 10%
- Coached and mentored employees to help them reach their full potential, resulting in a 5% increase in productivity
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Performed cashier duties in a high-volume retail environment, processing up to 120 transactions per shift
- Assisted in the training of new retail staff.
Seasonal Retail Sales
Nike Miami Beach
06.2017 - 12.2017
- Analyzed customer feedback surveys to identify trends and improve customer experience
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
office assistant
The Literacy For Youth Foundation
06.2014 - 07.2014
- Maintained the office filing system
- Prepared presentations and reports for meetings
- Received and processed incoming mail and packages
- Helped organize company events and functions
- Managed office equipment and supplies.
Education
MBA - Business Administration
University of Arizona Global Campus
Arizona City, AZ04.2024
Skills
- Fast Learner Expert
- Customer Service Expert
- Computer Skills Expert
- Microsoft PowerPoint Skillful
- Team Player
- Communication Skills Expert
- Microsoft Office Word Skillful
- Microsoft Excel Beginner
- Microsoft Office Experienced
References
- Tina Martinez, Lids, 7863204120
- Gurdine, Hotel Victor, 7866570894
Hobbies and Interests
- Photography
- Photo Retouch
- Mom
Timeline
Seasonal Retail Sales Associate
Bath And Body Work
08.2023 - Current
Office Assistant/ Data Entry
Fox Mar HIaleah
08.2022 - 01.2023
Reception
Hotel Victor Miami
11.2021 - 05.2022
Assistant Manager
Lids Miami
01.2018 - 03.2021
Seasonal Retail Sales
Nike Miami Beach
06.2017 - 12.2017
office assistant
The Literacy For Youth Foundation
06.2014 - 07.2014
MBA - Business Administration
University of Arizona Global Campus
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