Brianna Bigelow
Miami,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business administration position. Ready to help team achieve company goals. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and a dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
Work History
Seasonal Retail Sales Associate
Bath And Body Work
Miami FL
08.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Office Assistant/ Data Entry
Fox Mar HIaleah
08.2022 - 01.2023
- Successfully identified and resolved data entry errors, resulting in improved data accuracy
- Assisted with the preparation of documents and materials for meetings, including agendas and presentations
- Maintained the office filing system
- Managed office equipment and supplies
- Gathered and prepared data for reports.
Reception
Hotel Victor Miami
11.2021 - 05.2022
- Maintained a well-stocked reception area, ensuring patients were comfortable throughout their visits
- Recommended and booked the perfect ceremony and reception venues that perfectly matched the couple's vision
- Processed incoming and outgoing mail and packages
- Demonstrated excellent customer service skills by greeting guests and providing helpful information
- Scheduled and coordinated meetings and appointments for staff and clients
- Assisted with administrative tasks such as filing, photocopying, and faxing
- Monitored and maintained office supplies and equipment.
Assistant Manager
Lids Miami
01.2018 - 03.2021
- Analyzed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction by 10%
- Coached and mentored employees to help them reach their full potential, resulting in a 5% increase in productivity
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Performed cashier duties in a high-volume retail environment, processing up to 120 transactions per shift
- Assisted in the training of new retail staff.
Seasonal Retail Sales
Nike Miami Beach
06.2017 - 12.2017
- Analyzed customer feedback surveys to identify trends and improve customer experience
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
office assistant
The Literacy For Youth Foundation
06.2014 - 07.2014
- Maintained the office filing system
- Prepared presentations and reports for meetings
- Received and processed incoming mail and packages
- Helped organize company events and functions
- Managed office equipment and supplies.
Education
MBA - Business Administration
University of Arizona Global Campus
Arizona City, AZ04.2024
Skills
- Fast Learner Expert
- Customer Service Expert
- Computer Skills Expert
- Microsoft PowerPoint Skillful
- Team Player
- Communication Skills Expert
- Microsoft Office Word Skillful
- Microsoft Excel Beginner
- Microsoft Office Experienced
References
- Tina Martinez, Lids, 7863204120
- Gurdine, Hotel Victor, 7866570894
Hobbies and Interests
- Photography
- Photo Retouch
- Mom
Timeline
Seasonal Retail Sales Associate
Bath And Body Work
08.2023 - Current
Office Assistant/ Data Entry
Fox Mar HIaleah
08.2022 - 01.2023
Reception
Hotel Victor Miami
11.2021 - 05.2022
Assistant Manager
Lids Miami
01.2018 - 03.2021
Seasonal Retail Sales
Nike Miami Beach
06.2017 - 12.2017
office assistant
The Literacy For Youth Foundation
06.2014 - 07.2014
MBA - Business Administration
University of Arizona Global Campus