Brianna Blackmon
Retail Manager
Greenland,NH
Summary
A passionate and driven individual who is committed to making a positive contribution to the workplace. Someone who brings a diverse range of skills, experience and knowledge that has been developed throughout my professional history. I am always looking for new challenges and opportunities to develop my skills.
Overview
9
9
years of professional experience
Work History
Store Manager
Foot Locker
Salem, NH
04.2022 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer complaints in a timely manner.
- Organized promotional events to increase product awareness.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Dietary Aide
Regency House of Wallingford
Wallingford, CT
09.2015 - 01.2021
- Prepared workstations with ingredients and tools to increase efficiency.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Cleaned and sanitized kitchen equipment and surfaces.
- Set up trays for patients upon request.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained safe food handling practices to prevent germ spread.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Warehouse Sorter
Amazon
Meriden, CT
09.2017 - 01.2018
- Used handheld scanners to key in data for packages.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Unloaded, sorted, labeled and stored merchandise in designated areas according to size, type or product code.
- Labeled boxes and placed in outbound collection areas.
- Confirmed items picked for orders by keying codes into system.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Warehouse Packer
Macys Warehouse
Cheshire, CT
10.2015 - 01.2016
- Created shipping labels with complete details in warehouse management system.
- Placed products on conveyors for final wrapping and shipment.
- Installed protective bracing, padding, or strapping, to prevent shifting or damage to items being transported.
- Weighed packages prior to shipping to ensure compliance with weight regulations.
- Resolved packing issues promptly to avoid delays in the shipping process.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
Education
High School Diploma -
H. C. Wilcox Technical High School
Meriden, CT06-2015
Skills
- Time Management
- Communication
- Problem-solving skills
- Customer service
- Flexibility
- Delegation
- Training and mentoring
- Multitasking and organization
- Team leadership
- Documentation and reporting
- Employee scheduling
- Team motivation
- Opening and closing procedures
- Accurate cash handling
- Product merchandising
Timeline
Store Manager
Foot Locker
04.2022 - Current
Warehouse Sorter
Amazon
09.2017 - 01.2018
Warehouse Packer
Macys Warehouse
10.2015 - 01.2016
Dietary Aide
Regency House of Wallingford
09.2015 - 01.2021
High School Diploma -
H. C. Wilcox Technical High School
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