BRIANNA BLAND

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Diligent with solid background in enhancing customer satisfaction and streamlining service processes. Successfully resolved complex issues while maintaining high standards of professionalism. Demonstrated capability in effective communication and problem-solving skills.

• Answered customer questions and provided store information.
• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Processed payments promptly for customers to exceed productivity standards.
• Processed refunds for worn, damaged and broken merchandise.
• Monitored checkout counters and self-checkout areas to assist with complex transactions.
• Helped customers find specific products, answered questions and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Collected payments and provided accurate change.
• Developed trusting relationships with customers by making personal connections.
• Worked with fellow sales team members to achieve group targets.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Received and displayed product shipments on store retail shelves upon delivery.
• Trained new team members in cash register operation, stock procedures and customer services.