Brianna Bork
Savage,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Client Associate
Travis Mathew
06.2023 - Current
- Enhanced client satisfaction by addressing inquiries and resolving issues in a timely manner.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Increased client retention through personalized attention and excellent communication skills.
- Collaborated with colleagues to develop innovative strategies for improving overall client experience.
- Provided exemplary customer service, promptly responding to requests and proactively addressing concerns that arose during interactions with clients.
Kids Team Member / Child Care
Lifetime Fitness Center
04.2019 - 02.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed trusting relationships with parents, informing them of the activities of their children.
- Provided best-in-class fitness-minded engagement to children aged 11 and under.
- Monitored playtime among children, engaging with them in imaginative play.
- Cleaned and organized the main areas of the facility, including bathrooms.
Crew Member
Chipotle
10.2021 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Ensured food was prepped and ready for customers.
- Maintained overall appearance and cleanliness of the restaurant.
- Skilled at adapting to daily workflow with experience filling in for co-workers as needed to get the job done.
- Responsible for cash control. Greeting customers, making recommendations for orders, assisting customers with any questions they may have, performing closing procedures.
Cashier/Crew Team Member
Panera Bread
01.2020 - 12.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Detail-oriented an fastidious dishwashing skills. Made sure all dishware was cleaned, sanitized and stocked.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Education
Associate of Arts - General Studies
Normandale Community College
Bloomington, MN05.2025
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to detail
- Communication
- POS Systems
- Sales
- Active Listening
- Problem Solving
Timeline
Client Associate
Travis Mathew
06.2023 - Current
Crew Member
Chipotle
10.2021 - 09.2023
Cashier/Crew Team Member
Panera Bread
01.2020 - 12.2021
Kids Team Member / Child Care
Lifetime Fitness Center
04.2019 - 02.2020
Associate of Arts - General Studies
Normandale Community College
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