Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Brianna Bowens

Savannah Ga,GA

Summary

Dynamic Kitchen Assistant Manager at Parkers Kitchen with a proven track record in reducing food waste and enhancing kitchen efficiency. Skilled in food safety compliance and team collaboration, I foster positive relationships that elevate customer satisfaction and streamline operations. My strong problem-solving abilities and commitment to sanitation standards ensure a safe, high-quality dining experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Kitchen Assistant Manager

Parkers Kitchen
11.2024 - Current
  • Reduced food waste by implementing effective inventory management practices and portion control techniques developed strong working relationships with vendors leading to improved reliability of supply chain
  • Implemented energy-saving initiatives within the kitchen, reducing overall operational costs. improved kitchen efficiency by streamlining processes and optimizing staff schedules.
  • Ensured compliance with all local regulations related to food handling, storage, and preparation procedures.
  • Assisted in overseeing all aspects of food production while maintaining a clean and organized workspace.
  • Enhanced customer satisfaction through ensuring consistent food quality and presentation.
  • Monitored food quality throughout meal preparation process from ingredient selection through plating.
  • Increased kitchen output by analyzing workflow patterns and adjusting tasks as necessary.
  • Maintained a safe and sanitary work environment, adhering to strict health and safety guidelines.
  • Trained new kitchen staff members, fostering a positive team culture and improving overall productivity.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Server

Carey Hilliards
08.2023 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality served food and beverages promptly with focused attention to customer needs worked with POS system to place orders, manage bills, and handle complimentary items collaborated with team members during busy shifts for efficient workflow and excellent guest experiences cultivated warm relationships with regular customers performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions maintained a clean and orderly dining area for an enjoyable guest experience provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport assisted in training new hires, providing guidance on restaurant standards and best practices maintained clean and organized dining areas to uphold restaurant hygiene standards handled cash transactions accurately, contributing to balanced daily financial reports set positive tone for entire dining experience as first point of contact for incoming guests followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions explained menu items and suggested appropriate options for food allergy concerns.

Caregiver

Help At Home Health Care
01.2023 - 08.2023
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space also safe mobility support to help patients move around personal and public spaces administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy maintained clean personal areas and prepared healthy meals to support client nutritional needs prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition transported individuals to events and activities, medical appointments, and shopping trips turned and positioned bedbound patients to prevent bedsores and maintain comfort levels monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals changed dressings, bandages, and binders to maintain proper healing and sanitary measures supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming laundered items, changed sheets and made bed to keep patients' bedroom clean assisted with daily living activities, running errands, and household chores

Caregiver

Legacy at Savannah Quarter
04.2022 - 11.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life cleaned house, ran errands, managed laundry, and completed weekly grocery shopping assisted with dressing guidance, grooming, meal preparation, and medication reminders performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space assisted clients with daily living needs to maintain self-esteem and general wellness built strong relationships with clients to deliver emotional support and companionship maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes assisted with feeding and monitored intake to help patients achieve nutritional objectives assisted patients with self-administered medications provided emotional support to patients and their families during challenging times, fostering trust and strong relationships

Customer Service Representative

Walmart
06.2021 - 05.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts resolved customer complaints with empathy, resulting in increased loyalty and repeat business handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike responded to customer requests for products, services, and company information enhanced customer satisfaction by promptly addressing concerns and providing accurate information developed strong product knowledge to provide informed recommendations based on individual customer needs developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from customers maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues assisted customers in navigating company website and placing online orders, improving overall user experience collaborated with team members to develop best practices for consistent customer service delivery contributed to sales growth by upselling products and services based on individual customer requirements provided coaching and mentoring to new hires, contributing to their successful integration into the team boosted team morale by consistently recognizing colleagues' contributions and achievements collaborated with product team to communicate customer feedback, resulting in product enhancements maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

Education

Savannah High School
Savannah, GA
05.2020

Skills

  • Sanitation standards
  • Health and safety regulations
  • Food presentation
  • Food safety compliance
  • Event planning support
  • Cleaning and sanitation
  • Food safety
  • Team collaboration and leadership
  • Flexible schedule
  • Team building
  • Leadership development
  • Elderly care
  • Time management
  • Respectful and compassionate
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Multitasking and organization
  • Emotional support
  • Strong ethics
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Multitasking
  • Multitasking Abilities
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution

Accomplishments

  • Hired, trained and oversaw kitchen staff for new seat restaurant.
  • Supervised team and staff members.

Certification

  • Assistant Manager

Languages

English
Full Professional

Timeline

Kitchen Assistant Manager

Parkers Kitchen
11.2024 - Current

Server

Carey Hilliards
08.2023 - 09.2024

Caregiver

Help At Home Health Care
01.2023 - 08.2023

Caregiver

Legacy at Savannah Quarter
04.2022 - 11.2022

Customer Service Representative

Walmart
06.2021 - 05.2022

Savannah High School

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Brianna Bowens