Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languages
References
Accomplishments
Certification
Languages
References
Timeline
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Brianna Boyer

Brianna Boyer

Pennsauken,New Jersey

Summary

Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with patients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

OFFICE ASSISTANT

Virtua Medical Group
Voorhees, New Jersey
11.2020 - Current
  • Skilled in managing patient appointments, scheduling, and maintaining accurate medical records
  • Strong communication skills with patients and medical professionals in a professional manner
  • Collaborated with healthcare team to ensure patients received optimal care and services
  • Utilized problem-solving skills to address and resolve patient concerns and complaints efficiently
  • Demonstrated empathy and compassion when supporting patients through challenging situations
  • Developed strong communications skills through advocating for patient needs and rights
  • Facilitated communication between patients, clinicians, and staff to ensure clear and accurate information
  • Utilized electronic medical records system to maintain patient information and confidentiality
  • Maintained a clean and organized patient environment
  • Prioritized and coordinated patient referrals across multiple specialties for timely treatment
  • Collaborated with healthcare team to streamline patient care processes and enhance patient outcomes.

KEY HOLDER

Hollister Co.
Moorestown, New Jersey
06.2019 - 11.2020
  • Managed store operations including cash handling, opening/closing duties, and customer service
  • Trained and supervised team members on product knowledge, sales techniques, and store policies
  • Collaborated with management on inventory control, merchandising, and setting sales goals
  • Resolved customer issues, maintained store appearance, and achieved sales targets consistently
  • Led team to exceed sales targets by implementing effective marketing strategies
  • Proficient in inventory management, reducing loss and ensuring optimal product availability.

FLOATER

TLE. The Learning Experience
Cherry Hill, New Jersey
04.2019 - 11.2020
  • Managed team of 10+ employees, overseeing daily operations to ensure smooth functioning
  • Provided exceptional customer service, resolving issues efficiently and maintaining high satisfaction levels
  • Streamlined inventory management system, reducing waste and improving overall efficiency
  • Collaborated with management to create and update employee schedules, maximizing productivity
  • Provided exceptional customer service and recommendations to drive sales and customer satisfaction
  • Maintained store cleanliness and organization to create a welcoming shopping environment
  • Assisted with inventory management, restocking, and merchandising to optimize product availability.

SALES ASSOCIATE

Justice
Cherry Hill, New Jersey
03.2018 - 06.2019
  • Collaborated with team to exceed sales targets by 20%
  • Provided exceptional customer service resulting in high satisfaction rates
  • Demonstrated product knowledge to inform and influence customer purchases
  • Utilized strong communication skills to build rapport and drive sales
  • Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Completed orders through order in store and ship from store systems and organize product deliveries to meet customer timetables
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Processed product returns and assisted customers with other selections.

Education

BACHELORS IN BIOLOGICAL SCIENCES -

Rowan University
Glassboro, New Jersey
05.2024

ASSOCIATES IN APPLIED SCIENCES -

Rowan College at Burlington County
Mount Laurel, New Jersey
12.2022

HIGH SCHOOL DIPLOMA -

Camden Catholic High School
Cherry Hill, New Jersey
05.2019

Skills

  • Patient Care Coordination
  • Communication Skills
  • Problem-Solving
  • Team Collaboration
  • Electronic Medical Records
  • Patient Advocacy
  • Organizational Skills
  • Communication Facilitation
  • Patient Empathy
  • Adaptability
  • Calendar Management
  • Office Administration
  • Customer Service
  • Data Entry
  • Scheduling
  • Report Writing
  • Sorting and labeling

Websites

Personal Information

  • Date of Birth: 04/26/01
  • Nationality: American

Languages

English

References

  • Mala Jayatilleke, Biology Professor, New Jersey, (856)222-9311, 1233, jayatilleke@rowan.edu, Professor
  • Natalia Llane, Mentor, New Jersey, (856) 655-9123, nllane03@gmail.com, Mentor
  • Laurie Meadows, Parasitology Professor, New Jersey, meadowsls@rowan.edu, Professor

Accomplishments

  • Mu Alpha Theta National Mathematics Honor Society
  • TAU SIGMA National Honor Society

Certification

  • Eyelash Extensions Certification
  • First Aid / CPR AED Certified
  • CITI Program Certification in General Laboratory Safety Training
  • CITI Program Certification in General Biological Laboratory

Languages

English
Professional

References

References available upon request.

Timeline

OFFICE ASSISTANT

Virtua Medical Group
11.2020 - Current

KEY HOLDER

Hollister Co.
06.2019 - 11.2020

FLOATER

TLE. The Learning Experience
04.2019 - 11.2020

SALES ASSOCIATE

Justice
03.2018 - 06.2019

BACHELORS IN BIOLOGICAL SCIENCES -

Rowan University

ASSOCIATES IN APPLIED SCIENCES -

Rowan College at Burlington County

HIGH SCHOOL DIPLOMA -

Camden Catholic High School

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