Brianna Briggs
Henrico,VA
Summary
Motivated professional with a proven track record of embracing new challenges. Demonstrates strong work ethic and adaptability in dynamic environments. Exceptional interpersonal skills enhance collaboration and team effectiveness. Quick learner with ability to master new skills independently.
Overview
17
17
years of professional experience
Work History
Dog Grooming Assistant
Impawsible Pups
Richmond, VA
12.2023 - 01.2026
- Observed dogs during grooming to identify skin issues or behavioral concerns.
- Maintained and sanitized grooming tools and equipment for safe operations.
- Organized and stocked grooming supplies to ensure efficient workflows.
- Supported groomers by preparing dogs for various styles and techniques.
- Bathed, brushed, and dried numerous dogs per shift.
- Cleaned kennels and common areas to prevent illness spread.
- Worked collaboratively with staff to deliver timely quality services.
- Ensured vaccinations were current before service provision.
Client Representative
Blankslate Marketing
Richmond, VA
08.2021 - 11.2023
- Coordinated marketing campaigns to align with client expectations and brand standards.
- Conducted market research to identify trends, informing strategic recommendations for clients.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Resolved customer complaints efficiently, escalating issues when necessary.
- Participated in team meetings to strategize on enhancing customer experience.
- Assisted in developing strategies aimed at increasing client engagement and satisfaction levels.
- Engaged in discussions focused on customer service initiatives during team meetings.
Bartender/Assistant Manager
Pure Pleasure
Richmond, VA
06.2009 - 06.2018
- Maintained cleanliness and organization of bar area throughout shifts.
- Stocked supplies and inventory to ensure availability of essential items.
- Provided exceptional customer service by addressing inquiries and taking orders.
- Collaborated with team members to foster a positive work environment.
- Processed cash transactions efficiently while adhering to established procedures.
- Trained new staff on bar operations and customer service standards.
- Performed daily opening and closing duties according to established protocols.
- Communicated effectively with coworkers regarding upcoming events and menu changes.
Education
Some College (No Degree) - Social Sciences
J. Sargeant Reynolds Community College
Richmond, Virginia, VASkills
- Dog handling
- Adaptability
- Customer relationship management
- Teamwork and collaboration
- Client engagement strategies
- Time management
- Multitasking capacity
References
References available upon request.
Timeline
Dog Grooming Assistant
Impawsible Pups
12.2023 - 01.2026
Client Representative
Blankslate Marketing
08.2021 - 11.2023
Bartender/Assistant Manager
Pure Pleasure
06.2009 - 06.2018
Some College (No Degree) - Social Sciences
J. Sargeant Reynolds Community College