Brianna Brocato
Baton Rouge,LA
Summary
A dedicated, friendly worker who contributes to upholding the service industry criteria. Known for maintaining professionalism, effective communication, and keeping pace during pressured situations.
Overview
2
2
years of professional experience
Work History
121 Artisan Bistro
Two Calzones
Lake Charles, Louisiana
08.2023 - 08.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained new hosts on customer service standards and restaurant procedures.
- Coordinated service for food runners and other kitchen staff.
- Managed food and beverage orders efficiently during peak hours.
- Maintained cleanliness and organization of the to-go service area at all times.
- Trained new staff on to-go service protocols and customer interaction techniques.
- Delivered exceptional customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Alfred M Barbe High School
Lake Charles, LA05-2025
Forensic Psychology
Louisiana State University
Baton Rouge, LASkills
- Friendly, positive attitude
- Problem solving
- Time management
- Team collaboration
- Decision-making
- Communication
- Verbal communication
- Multitasking Abilities
Languages
Spanish
Limited
American Sign Laungage
Professional
References
References available upon request.
Timeline
121 Artisan Bistro
Two Calzones
08.2023 - 08.2025
High School Diploma -
Alfred M Barbe High School
Forensic Psychology
Louisiana State University