BriAnna Brooks
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Access Programming & Special Cohorts Coordinator
The University of Wisconsin-Parkside
Kenosha, WI
09.2023 - Current
- Direct Admissions liaison with Admissions and Enrollment Director.
- Conducted outreach to community-based organizations.
- Advocated for students of color to enroll in higher education.
- Drafted reports summarizing progress on various projects for upper-level management review.
- Facilitated presentations, group tours, and on-the-spot admissions days for The University of Wisconsin-Parkside.
- Coordinated and facilitated all on-campus events related to community-based organizations in the Kenosha and Milwaukee area.
- Enhanced performance through collaboration with diverse teams.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents, and project timelines.
- Maintained calendars of upcoming events, meetings, and deadlines.
UW Systems Admissions Counselor
The University of Wisconsin-Parkside
Kenosha, WI
09.2022 - Current
- Advocated for and promoted diversity and inclusion at the University of Wisconsin-Parkside.
- Managed a territory of 65+ high schools in Kenosha, Milwaukee, and Greater Milwaukee area.
- Conducted meetings with high school counselors, students, and families.
- Built and nurtured relationships with community-based organizations.
- Created and planned events for The University of Wisconsin-Parkside.
- Recruited students and increased enrollment at UW-Parkside.
- Brought in new students with effective outreach plans.
- Reviewed and processed applications.
- Traveled to high schools, college fairs, and WEF fairs to represent the University.
- Improved relationships with multiple university departments to ensure student success.
- Utilized Slate, Excel, Image Now, Solar Office 365, and other online programs daily.
Sales Associate- Promoted to Customer Service Lead
Burlington
Kenosha, WI
09.2023 - 10.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Handled customer complaints in a professional manner.
- Performed cashier duties, such as accepting payments, issuing receipts, and counting money back change.
- Handled customer inquiries and complaints in a professional manner.
- Reviewed customer feedback to identify areas for improvement in products and services.
- Monitored team performance against set targets and KPIs.
- Created surveys for customers to collect valuable feedback about their experiences with the company's products or services.
Academic Enrichment Specialist
Extended Learning Program
Mount Pleasant, WI
09.2021 - 06.2022
- Independently managed 20 students and worked closely with 50+ students.
- Developed individualized instruction plans tailored to each student's needs.
- Assisted with the development of educational strategies, materials, and lesson plans.
- Implemented interactive methods, such as games and group activities, into lessons.
- Supervised group discussions, encouraging students to share opinions in a respectful, safe environment.
- Collaborated with teachers and administrators to evaluate student progress and success rates.
- Facilitated small groups for English and Mathematics.
Educator
WestRidge International Baccalaureate World School
Racine, WI
08.2021 - 06.2022
- Taught English, Math, Social Emotional Learning, Integrated Studies, and writing in-person and virtual.
- Managed a classroom of 22 diverse students.
- Communicated with parents and guardians about student daily activities, behaviors, and related issues.
- Contributed ideas at faculty meetings regarding curriculum design, or other initiatives.
- Improved student participation in the classroom through the integration of creative role-playing exercises.
- Collaborated with colleagues to share best practices in teaching methods.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Generated relationships with families to build a strong classroom community.
- Created a classroom that became a safe space for all students to learn and share their experiences.
Summer Internship-Warehouse Worker
Uline
Pleasant Prairie, WI
05.2019 - 08.2020
- Trained incoming Uline employees on the policies of the department.
- Packed and redistributed Uline company products.
- Documented company products.
- Worked collaboratively with numerous Uline employees to pack and load skids and materials.
ECE LLC Resident Assistant
The University of Wisconsin-Milwaukee
Milwaukee, WI
08.2018 - 05.2019
- Created a welcoming and diverse environment for students to live and grow.
- Facilitated the social, academic, and personal adjustments of 68 undergraduate students to the residence hall and University.
- Planned themes, activities, and building-wide events throughout the semester.
- Created monthly bulletin boards.
- Planned theme field trips.
- Conducted floor meetings and floor events.
- Conducted health and safety inspections.
- Worked as a peer mentor to handle and resolve conflicts between residents in the University Residence Hall.
Site Coordinator
Living Faith's Neighborhood Camp ELCA
Racine, WI
05.2018 - 07.2018
- Was the youngest and first African-American female site coordinator for the Neighborhood Camp Program.
- Managed over 70 children, 9 young adult camp counselors, and 13 teenage volunteers.
- Managed 5 kitchen staff and 3 kitchen volunteers.
- Gathered timesheets to prepare weekly payroll data for processing by the payroll coordinator.
- Managed weekly payroll duties and submitted data to the payroll contractor.
- Planned themes, activities, and games are organized each week for the program.
- Scheduled weekly field trips in and out of the state of Wisconsin.
- Delivered weekly memos to families regarding upcoming events.
- Managed budgets and all camp decisions.
Assistant Site Coordinator
Living Faith's Neighborhood Camp ELCA
Racine, WI
06.2015 - 07.2017
- Managed over 70 children, 7 young adult camp counselors, and 10 teenage volunteers.
- Planned themes, activities, and games weekly for the program.
- Scheduled weekly field trips in and out of the state of Wisconsin.
- Delivered weekly memos to families about upcoming events.
- Assisted with budgets and camp decisions.
After School Tutor
God's Squad
Racine, WI
09.2011 - 05.2015
- Assisted students from 1st through 12th grade with Math, English, Science, and History.
- Planned activities for students to help them stay engaged with their school work.
- Scheduled field trips in the community to bring inner city students new experiences.
Camp Counselor
Our Savior's Neighborhood Camp ELCA
Racine, WI
06.2012 - 07.2014
- Promoted a free day camp for minimum wage and low-income families.
- Managed multiple groups of children from the ages of 6 to 13 years old.
- Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining a safe environment.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
School Tutor
Spark
Racine, WI
09.2011 - 07.2014
- Assisted students from 1st through 8th grade with Math, English, Science, and History.
- Planned crafts and activities for students to keep them engaged with their schoolwork.
- Independently managed over 30 students daily.
Education
Bachelor of Education -
University of Wisconsin-Milwaukee
Milwaukee, WisconsinHigh School Diploma -
Washington Park High School
The University of Wisconsin-Parkside
Skills
Professional
- Leadership
- Communication
- Time Management
- Adaptability
- Collaboration
- Goal Setting
- Empathetic / Emotional Support
- Career and Educational Counseling
- Supporting Diverse Populations
Technical
- Microsoft Office
Word
Teams
Excell
Outlook 365
Powerpoint
- Zoom
- Google Drive
- Canva
- Tawkto
- Slate
- Solar
- Navigate
- Image Now
- Perspective Content/ People Soft
- TES: CollegeSource
- WiseDash
Field Placement Experiences
Student Teaching
- Malaika-Fall 2018
- Academy of Accelerated Learning-Spring 2018
- Ninety-Fifth Street School-Spring 2019
- Shepard Hills School-Fall 2020
- Shepard Hills School -Spring 2020
Volunteering
Girls Empowered by Math and Science (GEMS) Conference
- Advocated for young women pursuing Science, Technology, Engineering, Math (STEM) degrees in higher education.
- Spoke to young women in South East Wisconsin about the benefits of higher education.
- Counseled families and answered questions regarding programs and financial aid.
- Spoke to women on the importance of supporting one another and networking.
Scholarship and Grant Review Team at The University of Wisconsin-Parkside
- Collaborated with a small team to reward scholarships and grants to first year, transfer, adult, and international students.
- Reviewed hundreds of applications, profiles, and student statements.
- Rewarded more than $700,000 in scholarships and grants.
The University of Wisconsin-Parkside-Kenosha, WI
- Worked with community leaders and organizations to create local, diverse, and inclusive events.
- Provided opportunities for lower income students and families.
- Counseled families on the benefits of higher education.
The Cathedral Center Inc,-Milwaukee, Wisconsin
- Assisted numerous homeless women find jobs, seek housing, and build their resumes.
- Counseled women about the work force.
- Conducted mock interviews.
- Facilitated the Cathedral Center computer lab.
The Urban Ecology Center-Milwaukee, Wisconsin
- Uprooted weeds and invasive plants.
- Planted vegetable plants.
- Cleaned the community and Milwaukee's local rivers and lakes.
Timeline
Access Programming & Special Cohorts Coordinator
The University of Wisconsin-Parkside
09.2023 - Current
Sales Associate- Promoted to Customer Service Lead
Burlington
09.2023 - 10.2024
UW Systems Admissions Counselor
The University of Wisconsin-Parkside
09.2022 - Current
Academic Enrichment Specialist
Extended Learning Program
09.2021 - 06.2022
Educator
WestRidge International Baccalaureate World School
08.2021 - 06.2022
Summer Internship-Warehouse Worker
Uline
05.2019 - 08.2020
ECE LLC Resident Assistant
The University of Wisconsin-Milwaukee
08.2018 - 05.2019
Site Coordinator
Living Faith's Neighborhood Camp ELCA
05.2018 - 07.2018
Assistant Site Coordinator
Living Faith's Neighborhood Camp ELCA
06.2015 - 07.2017
Camp Counselor
Our Savior's Neighborhood Camp ELCA
06.2012 - 07.2014
After School Tutor
God's Squad
09.2011 - 05.2015
School Tutor
Spark
09.2011 - 07.2014
Bachelor of Education -
University of Wisconsin-Milwaukee
High School Diploma -
Washington Park High School
The University of Wisconsin-Parkside
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<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform
Ramneek GillRamneek Gill
Director, News Content & Special Programming at CTV NEWSDirector, News Content & Special Programming at CTV NEWS