Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Brown

Roanoke,AL

Summary

Dynamic professional with a proven track record at Amazon, excelling in training and optimizing order fulfillment. Adept in customer service and problem-solving, with strong organizational skills. Successfully enhanced team performance and ensured safety standards. Recognized for building strong relationships and achieving operational excellence. Proficient in critical thinking and decision-making, driving impactful results.

Overview

10
10
years of professional experience

Work History

Amazon

Ambassador Trainer
06.2021 - Current

Delivered training sessions on efficient product picking techniques to optimize order fulfillment.

Facilitated tours for team members.

Stressed the significance of maintaining safety standards.

Satisfied every production demand.

Secured prompt shipment and execution of sales commitments.

BSR/Assistant Manager

World Finance
01.2017 - 06.2021
  • Provided top-tier service, assisting customers with questions, concerns, and product availability
  • Built and maintained strong customer relationships and built a community within my branch
  • Managed branch solvency: asset control, credit extension, follow-up and handled past due accounts
  • Approved and closed all new loans and loan increases; as necessary, and helped team members to close loans
  • Thoughtfully sold new & existing World products to help customers meet their financial needs
  • Became part of a team with clear values, strong community, and a sense of belonging

Assistant Manager

Rue 21
01.2015 - 01.2017
  • Assisted in daily store operations, ensuring adherence to company policies and standards.
  • Executed visual merchandising strategies to enhance customer engagement and product presentation.
  • Trained new team members on operational procedures and customer service protocols.
  • Monitored inventory levels, placing orders to maintain optimal stock availability.
  • Collaborated with management to develop promotional campaigns that increased foot traffic.
  • Analyzed sales data to identify trends and inform inventory decisions for improved performance.
  • Managed to complete 30 sales each day which led to being the lead sales associate

Education

Still Attending/associates - Technology Education

West Georgia Technical College
La Grange, GA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Critical thinking
  • Organizational skills

Timeline

Amazon

Ambassador Trainer
06.2021 - Current

BSR/Assistant Manager

World Finance
01.2017 - 06.2021

Assistant Manager

Rue 21
01.2015 - 01.2017

Still Attending/associates - Technology Education

West Georgia Technical College