Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Bryant

Tucson,AZ

Summary

Experienced professional with a diverse background in administrative support, customer service, and early childhood education. Skilled in communication, coordination, customer relations, and problem-solving. Seeking an entry/mid-level customer service role to utilize my strong organizational skills and customer-focused approach in a remote work environment.

Overview

13
13
years of professional experience

Work History

Home Maker

Stay At Home Mom
12.2018 - Current
  • Created a nurturing and safe environment for children's physical, emotional, and social development.
  • Organized and maintained household finances, including budgeting, bill payments, and savings strategies.
  • Communicated effectively with family members, caregivers, and service providers to ensure smooth coordination of responsibilities.
  • Implemented routines and structure to promote a healthy balance between work, play, and rest for children.
  • Engaged in continuous learning and development as a parent, staying informed about child development best practices and resources.

Administrative Assistant

Wilsons Consulting
Tucson, AZ
06.2016 - 11.2018
  • Coordinated communication between project managers, supervisors, and clients on a daily basis.
  • Managed bidding, estimating, and negotiation of contracts with clients, ensuring accuracy and timely completion.
  • Acted as the first point of contact for clients and service providers, scheduling appointments and providing updates.
  • Handled payment collection, processing, and reconciliation using multiple programs for financial accuracy.
  • Resolved administrative problems, prepared reports, analyzed data, and identified solutions to improve efficiency.

Insurance Agent (customer Service)

GEICO
Tucson, AZ
03.2015 - 06.2016
  • Addressed customer inquiries, provided information about products and services, and processed policy changes.
  • Managed customer accounts, including contract forms, change of address records, and billing arrangements.
  • Handled customer complaints, resolved service or billing issues, and ensured compliance with insurance laws.
  • Maintained detailed records of customer interactions, inquiries, and resolutions using computer systems.
  • Assisted customers with insurance needs via phone calls, using various computer programs to meet their requirements.

Teacher 1 Two Year Old Classroom

KinderCare Learning Centers
Tucson, AZ
02.2011 - 03.2014
  • Supervised staff and ensured adherence to daily routines, curriculum, and policies in the classroom.
  • Implemented curriculum and scheduled daily activities for children, maintaining high educational standards.
  • Developed marketing strategies to engage families and enhance their involvement in classroom activities.
  • Improved record-keeping and communication between families and the front office staff, ensuring timely updates and feedback.

Education

Athletic Training -

Hardin-Simmons University

Skills

  • Customer Service Excellence
  • Administrative Support
  • Communication and Coordination
  • Problem-Solving and Decision-Making
  • Time Management
  • Financial Processing
  • Curriculum Development
  • Staff Supervision
  • Compliance and Regulations Understanding
  • Record-Keeping and Reporting

Timeline

Home Maker

Stay At Home Mom
12.2018 - Current

Administrative Assistant

Wilsons Consulting
06.2016 - 11.2018

Insurance Agent (customer Service)

GEICO
03.2015 - 06.2016

Teacher 1 Two Year Old Classroom

KinderCare Learning Centers
02.2011 - 03.2014

Athletic Training -

Hardin-Simmons University

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Brianna Bryant