Summary
Overview
Work History
Education
Skills
Accomplishments
Assessments
Timeline
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Bri'Anna Buchanan

Bri'Anna Buchanan

Valdosta,GA

Summary

Dynamic shopping expert with a proven track record of delivering high-quality, personalized services tailored to diverse client needs. Proficient in navigating online platforms and curating product selections that significantly enhance customer satisfaction. Recognized for a collaborative work style and exceptional adaptability to evolving client demands, ensuring seamless and efficient service delivery. Committed to fostering positive client relationships while driving results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Crew Member

Little Caesars
07.2020 - 03.2021
  • I was responsible for preparing and serving food, operating kitchen equipment, ringing up sales, and cleaning work stations.

Cashier

Big Lots
01.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Cashier

Walmart
02.2023 - 08.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Online Personal Shopper

Walmart
12.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Sales Associate

Cato
01.2022 - 05.2022
  • I was a sales associate that provided comfortability, confidence, and excitement in my customers. I really enjoy helping people and making them happy. I caught on to things very quickly. I was always in a great mood and kept a smile on my face regardless of how my day was going before I got to work.

Front of House Staff

PANDA EXPRESS
06.2021 - 11.2021
  • I maintained a clean eating area for the customers that came inside to eat and also provided great customer service. I enjoyed making the customers happy. I mopped, wiped down tables and equipment, closed the cash register, and also moved at a great speed to ensure quality. I got things done efficiently and correctly.

Education

High school diploma - High school or equivalent

Lowndes High School
Valdosta, GA
05.2022

Skills

  • Food assembly skills
  • Meal assembly skills
  • Skilled in cleaning techniques
  • Kitchen operations knowledge
  • Experienced in cash reconciliation
  • Culinary skills
  • Safe food handling
  • Food Safety
  • One year in food service
  • Customer service in retail
  • Patience and empathy
  • Expertise in client relations
  • Demonstrated sales expertise
  • Product picking
  • Efficient order management
  • Positive interpersonal skills
  • Expertise in product features and benefits
  • Willingness to adjust hours
  • Merchandising
  • Serving Experience
  • Restaurant Experience
  • Revenue growth techniques
  • Culinary Experience
  • Point of sale operations
  • Manual handling expertise
  • Skilled in developing documents using Microsoft Word

Accomplishments

  • Completed manager training program.
  • Trained and mentored around 10-15 employees.

Assessments

  • Verbal Communication — Highly Proficient
  • November 2020
  • Speaking clearly, correctly, and concisely
  • Full results: Highly Proficient
  • Early childhood development — Proficient
  • June 2022
  • Knowledge of the development of children ages 0-3 and of ways to foster that development
  • Full results: Proficient
  • Work style: Reliability — Proficient
  • July 2022
  • Tendency to be reliable, dependable, and act with integrity at work
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Online Personal Shopper

Walmart
12.2023 - Current

Cashier

Walmart
02.2023 - 08.2023

Cashier

Big Lots
01.2022 - 11.2023

Sales Associate

Cato
01.2022 - 05.2022

Front of House Staff

PANDA EXPRESS
06.2021 - 11.2021

Crew Member

Little Caesars
07.2020 - 03.2021

High school diploma - High school or equivalent

Lowndes High School

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