Brianna Burdick
Waymart,PA
Summary
Skilled time management with working under pressure, long-lines, handling and properly counting money, effectively showcasing appropriate customer service and appropriately
handling difficult customers.
Skilled care provider assisting both children and elderly, helping with daily activities, dressing, meal prep, administering necessary medications, transportation, monitoring safety and health situations, and keeping house clean by making beds, doing laundry, dishes, preparing meals, cleaning, tidying, and sanitizing.
Skilled with providing companionship, a safe environment, and showcasing friendly and engaging relationships with strong attention to detail. Sensitive and compassionate while supporting companions with trust and enhanced care for comfortable in-home settings.
Overview
7
7
years of professional experience
Work History
Caretaker
Shirley Clift
11.2023 - Current
- Prepare three meals a day, making sure they are healthy, filling, and appropriate.
- Cleaning kitchen daily by wiping down counters, coffee pot, stove, table, and making sure dishes are clean and put away.
- Run dishwasher and washer/dryer when needed and put both dishes and clothes away in their correct locations.
- Run dishwasher and washer/dryer when needed and put both dishes and clothes away in their correct locations.
- Help companion get dressed daily, making sure she has clothes out, gets washed up and dressed, help put shoes on, and fix her hair daily.
- Drive companion to necessary appointments or get-togethers on her calender, escorting her safely and remaining with her during those periods.
- Administering medications during breakfast and dinner hours, making sure she takes her medicine each morning and night.
- Tidying up the house with activities such as vacuuming, carpet cleaning, dusting, bathroom cleaning, and sanitizing.
- Bringing in paper delivery each morning and mail each afternoon.
- Collecting all trash and taking it out for trash pick-up day.
- Arrange for appointments by taking phone calls, scheduling, and creating a calendar for all upcoming events and appointments.
Front End Manager
Walmart
11.2021 - 05.2023
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
- Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
- Coached employees through day-to-day work and complex problems.
- Established strong partnerships with store management team, working closely to plan and execute seasonal promotions that exceeded sales targets.
- Boosted employee morale and reduced turnover by cultivating a positive work environment and providing regular feedback and recognition.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Worked with security staff and law enforcement on shoplifting and vandalism response.
- Developed strong relationships with vendors, negotiating advantageous pricing structures for products and promotional materials.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Activated new lottery tickets each delivery to ensure they were acitvated and properly put into lottery machine.
- Opened and closed lottery machines each day, putting tickets in and taking money out at night and properly shutting them down overnight.
Nanny
Amber Weiglet
10.2020 - 11.2021
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Provided developmentally appropriate activities for children.
Papa's Ice Cream Cottage
Nikki Smith
04.2018 - 10.2021
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Helped maintain a safe work environment by identifying potential hazards and taking appropriate steps to mitigate risks before accidents occurred.
- Collaborated with management team to set and achieve production targets, resulting in a more efficient and profitable operation.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Maintained ingredients and supplies inventories, enabling timely stock replenishment.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Created schedules for other employers
- Counted money income and tips each night and returned it to employer after locking up.
Ice Cream Server
Yatonsky's Ice Cream Farm
06.2017 - 10.2020
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Dish Washer
Primo Pizza
07.2018 - 07.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Education
Bachelor's of Education - Elementary Education
Grand Canyon University
Phoenix, AZ05.2025
Skills
- Housekeeping tasks
- Personal Care
- Safety awareness
- Meal Preparation
- Compassionate Caregiving
- Personal hygiene maintenance
- Medication Distribution
- Medication reminders
- Nutrition monitoring
- Companionship skills
Travel
I am a curious, vivacious person who loves to travel and see new things with new experiences. In 2020, I purchased, gutted, and rebuilt a van which I made livable by adding a table, counters, bed, fridge, sink, and toilet. I then traveled the United States for four months in my van. I plan to harness my curiosity and love for nature and new places throughout my career and lifetime and continue to travel when possible.
Timeline
Caretaker
Shirley Clift
11.2023 - Current
Front End Manager
Walmart
11.2021 - 05.2023
Nanny
Amber Weiglet
10.2020 - 11.2021
Dish Washer
Primo Pizza
07.2018 - 07.2019
Papa's Ice Cream Cottage
Nikki Smith
04.2018 - 10.2021
Ice Cream Server
Yatonsky's Ice Cream Farm
06.2017 - 10.2020
Bachelor's of Education - Elementary Education
Grand Canyon University
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