Brianna Burleson
Silverdale
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transporter
CHI
04.2024 - Current
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Warmly greeted patients and visitors and made each feel welcome.
- Operated Type of vehicle and carefully followed all safety protocols and procedures.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Provided physical support to patients through diverse types of mobility assistance.
- Cleaned, sanitized and moved hospital equipment.
- Helped other staff with patient transfers by moving patients between departments.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
HCA
Fieldstne
12.2023 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Barista
Skagit Valley College
09.2019 - 03.2020
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Monitored cafe for seating availability, safety and wellbeing of guests.
- Weighed, ground and packed coffee per customer orders.
- Cleaned and sanitized work areas, utensils and equipment.
- Gave details on coffee blends and preparation descriptions to customers.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Protected store assets and facilities by complying with company policies and procedures.
- Educated customers on beverage menu items and provided samples of daily brews.
- Listened to customer desires and needs to recommend optimal products.
- Maintained calm demeanor during high-volume periods and special events.
- Ordered, received and stocked supplies and retail products.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Maintained highest standards of conduct and service to support company reputation.
- Resolved customer disputes with tact and professionalism.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Received and accurately processed customer payments.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Designed and printed menus, recipes and promotions and offers.
- Greeted guests with pleasant smile and superior customer service.
- Operated cash register, collected payments and provided accurate change.
Dishwasher
Adams and Associates Inc.
09.2017 - 01.2020
- Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
- Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
- Organized clean utensils in storage bins for servers to access easily.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Cashier
Chevron
08.2016 - 03.2017
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Processed returned items in accordance with store policy.
- Assisted with purchases, locating items and signing up for rewards programs.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Properly verified customer identification for alcohol or tobacco purchases.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Inspected items for damage and obtained replacements for customers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Resolved issues with cash registers, card scanners and printers.
- Welcomed customers, offering assistance to help find necessary store items.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Operated cash register, collected payments and provided accurate change.
Cashier
McDonald's
10.2015 - 08.2016
- Processed returned items in accordance with store policy.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Received payments for Food and issued receipts.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education
Associate of Applied Science - Computer Information Systems
Skagit Valley College
Mount Vernon, WA05-2020
No Degree - Nursing Assistant
Olympic College
Bremerton, WA03-2026
Skills
- Excellent communication
- Transportation safety protocols
- Adaptability to changing conditions
- Stress management techniques
- Bedside manner
- Patient communication
- Patient safety
- Mobility assistance
- Active listening
- Decision-making
- Interpersonal skills
- Team building
- Self motivation
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- Nursing Assistant Registered
Timeline
Transporter
CHI
04.2024 - Current
HCA
Fieldstne
12.2023 - 04.2024
Barista
Skagit Valley College
09.2019 - 03.2020
Dishwasher
Adams and Associates Inc.
09.2017 - 01.2020
Cashier
Chevron
08.2016 - 03.2017
Cashier
McDonald's
10.2015 - 08.2016
Associate of Applied Science - Computer Information Systems
Skagit Valley College
No Degree - Nursing Assistant
Olympic College
Education and Training
Basic Life Support
Certificate of Nursing Assistant Program (March 2026)
Registered Nursing Assistant (January 2026)
Certified Nursing Assistant