Brianna Caceres
Los Angeles,CA
Summary
High School student looking to begin her professional work experience. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
3
3
years of professional experience
Work History
Intern
Kaiser Permanente
06.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Administrative Assistant
Get Greater Inc.
01.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School -
Venice High School
Venice, CA06-2025
Skills
- Communication
- Teamwork
- Organized
- Working efficiently under pressure
- Adaptability
- Fast learner
- Social media promotion
- Active listening
- Problem resolution
- Relationship building
- Fluent bilingualism
- Spanish translation
Languages
Spanish
Full Professional
Timeline
Intern
Kaiser Permanente
06.2024 - 07.2024
Administrative Assistant
Get Greater Inc.
01.2022 - 01.2023
High School -
Venice High School
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