Brianna Calve

• Supervised daily retail operations to consistently exceed performance, quality, and service targets while fostering a positive, collaborative work environment.
• Monitored cash flow, managed deposit records, and processed transactions with precision, ensuring accuracy and reducing discrepancies.
• Trained and coached new employees, streamlining onboarding processes and promoting best practices in customer service and store operations.
• Actively listened to customer needs, recommended optimal products, and leveraged in-store systems to manage inventory and special orders.
• Organized merchandise, created visually appealing displays, and maintained adherence to sales, payment, and security standards.

• Provided exceptional customer service by addressing inquiries, resolving issues, and recommending suitable products based on individual needs.
• Developed lasting relationships with customers, resulting in repeat business and increased customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased the store''s product offerings effectively.
• Handled cash register operations accurately while adhering to company policies regarding returns, exchanges, and refunds.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.