Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Helps teams produce high-quality work by completing thorough quality assurance evaluations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Software Quality Assurance Tester
Agile Defense, LLC.
Sierra Vista, AZ
02.2024 - Current
Utilized defect management tools such as JIRA to document, track, and report on all bugs found during testing activities.
Performed manual and Tosca automated regression testing to ensure product quality and time efficiency.
Created detailed reports outlining results from performed tests for review by senior management team members and developers.
Assisted with troubleshooting customer-reported issues in production environments
Created and maintained detailed reports of pertinent testing and discussions held.
Seasonal Beauty Advisor
Ulta Beauty Inc.
Sierra Vista, Arizona
11.2024 - 02.2025
Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
Provided customers with product advice and recommendations based on their individual needs.
Created a positive shopping experience for each customer through effective communication skills.
Updated customer records in database software program accurately.
Software Quality Assurance Tester
Jacobs Technology
Sierra Vista, AZ
08.2022 - 12.2023
Worked with Agile and Scrum methodologies to accomplish testing milestones and meet demanding timelines.
Searched for bugs in newly-developed aspects of existing military applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
Performed manual and automated regression testing to ensure product quality.
Compiled data on quality issues and vulnerabilities while effectively communicating findings to developers, software engineers, product owners, and team members regarding non-compliance in existing code.
Accurately recorded pertinent discussions amongst testing community. Provided detailed, reliable, and organized documentation.
Test Ops
Jacobs Technology
Sierra Vista, AZ
10.2021 - 08.2022
Network Operations Data Collector, maintained control of radio traffic, keeping detailed records of vehicle and personnel movements.
Conducted first-line interface/liaison actions with operators, data collectors, engineers, technicians and other pertinent test team members.
Manually collected and recorded test data.
Implemented incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
Engineer Technician I
Jacobs Technology
Sierra Vista, AZ
07.2020 - 08.2022
Set up and safely operated specialized and standard military equipment to diagnose, test, and analyze radio frequencies and performance in designated locations.
Maintained timely and accurate oral and written technical reports of both engineering and generalized activities on site.
Leveraged outstanding communication, interpersonal and people skills to work well with government clientele, engineers, field supervisors and co-workers.
Gym Receptionist
Cochise Health and Racquetball Club
Sierra Vista, AZ
10.2021 - 04.2022
Welcomed members and visitors to gym, established memorable first impressions and maintained positive relationships.
Consulted new members, effectively guiding them through the process of signing up while accommodating to their specific needs and interests.
Organized and updated prevalent documents in accordance to management expectations.
Handled payment processing and provided customers with receipts, proper bills and change.
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions while maintaining club cleanliness accordingly.
Restaurant Team Member
Tanuki Sushi Bar
Sierra Vista, AZ
05.2020 - 07.2020
Navigated job responsibilities and completed regular and urgent tasks by effectively managing time and consistently providing high quality of service.
Followed restaurant guidelines regarding food safety and hygiene to prevent illness.
Processed customers' payments, and provided receipts.
Restaurant Hostess
Daisy Mae's Steak House Inc.
Tucson, AZ
03.2019 - 04.2020
Enthusiastically greeted guests, directing customers to tables, waiting areas or to the bar to increase drink sales if necessary.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Answered telephone to provide establishment information and take reservations.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
Associate of General Studies - General Education
Cochise Community College
Sierra Vista, AZ
01-2023
Some College (No Degree) - Liberal Arts And General Studies
Pima Community College
Tucson, AZ
Buena High School
Sierra Vista, AZ
05.2018
Skills
Energetic, reliable and fast learner
Documentation Skills
Communication
Results and Deadline-Driven
Cross-Functional Team Collaboration
Certification
Secret Eligible
Scrum Master
Arizona State Board Certified Eyelash Technician
Timeline
Seasonal Beauty Advisor
Ulta Beauty Inc.
11.2024 - 02.2025
Software Quality Assurance Tester
Agile Defense, LLC.
02.2024 - Current
Software Quality Assurance Tester
Jacobs Technology
08.2022 - 12.2023
Test Ops
Jacobs Technology
10.2021 - 08.2022
Gym Receptionist
Cochise Health and Racquetball Club
10.2021 - 04.2022
Engineer Technician I
Jacobs Technology
07.2020 - 08.2022
Restaurant Team Member
Tanuki Sushi Bar
05.2020 - 07.2020
Restaurant Hostess
Daisy Mae's Steak House Inc.
03.2019 - 04.2020
Associate of General Studies - General Education
Cochise Community College
Some College (No Degree) - Liberal Arts And General Studies