Brianna Castaneda
Gilbert,Arizona
Summary
Dynamic and empathetic professional with a background in early childhood education at Montessori Preschool and hospitality roles at Starbucks. Excelled in creating engaging learning environments and fostering team collaboration. Skilled in lesson planning and hospitality service, demonstrating a strong work ethic and active listening abilities. Proven track record of enhancing customer and student satisfaction through innovative solutions and positive reinforcement.
Overview
6
6
years of professional experience
Work History
Assistant Preschool Teacher
Montessori Preschool
09.2024 - Current
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
- Assisted teacher with developing creative program suitable for preschool children.
- Assisted in the planning and execution of various extracurricular activities to enrich students'' overall educational experience.
Barista
Starbucks
03.2021 - 09.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Server
Running Rooster
08.2018 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
San Benito High School
Hollister, CA06-2018
Skills
- Health and safety
- Lesson Planning
Tech-Savvy
First-aid and CPR
Strong Work Ethic
Hospitality service expertise
Team Player
Friendly and outgoing
Active listener
Excellent memory
Positive Reinforcement
Cleanliness standards
Timeline
Assistant Preschool Teacher
Montessori Preschool
09.2024 - Current
Barista
Starbucks
03.2021 - 09.2024
Server
Running Rooster
08.2018 - 04.2023
High School Diploma -
San Benito High School
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