Brianna Cervantes
Pomona,CA
Summary
Motivated and hardworking individual seeking a position where I can apply my skills, learn new knowledge, and contribute positively to the success of the company. Possesses strong communication skills, a willingness to learn, and the ability to work effectively both independently and as part of a team. Dedicated to maintaining professionalism, reliability, and a positive attitude in the workplace
Overview
4
4
years of professional experience
Work History
Sales Associate
The Giving
Claremont, California
10.2023 - Current
- Assisted customers with product selection and inquiries.
- Operated point-of-sale system for smooth transaction processing.
- Educated customers about the mission and values of the organization.
- Managed customer feedback to enhance service quality.
- Participated in store events to promote community engagement initiatives.
- Trained new associates on operational procedures and customer service standards.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained store inventory through regular stock checks and replenishment.
Food Service Worker
Poke Delight
Chino, California
07.2022 - 06.2023
- Prepared and served food items following safety and hygiene standards.
- Operated kitchen equipment to assist in meal preparation efficiently.
- Maintained cleanliness of work areas, ensuring compliance with health regulations.
- Assisted customers by taking orders and addressing inquiries promptly.
- Handled cash transactions accurately while providing excellent customer service.
- Followed food safety regulations pertaining to sanitation, food handling and storage.,
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained professional demeanor during interactions with customers and co-workers.
- Assisted in the preparation of food items according to recipes and instructions.
Child Care Helper
Boys and Girls Club
Pomona, California
01.2022 - 07.2022
- Developed engaging lesson plans tailored to children's interests and needs.
- Assisted children in development of social, communication and problem-solving skills.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Organized group games and activities to promote teamwork and social skills.
- Supervised children's daily activities and ensured a safe environment.
- Monitored children's behavior, implementing positive reinforcement strategies.
- Assisted children with personal care tasks, including meals and hygiene.
- Collaborated with staff to create a nurturing and inclusive atmosphere for all children.
Education
Associate of Science - Nursing
Mt. San Antonio College
Walnut, CA05-2028
High School Diploma -
Palomares Academy of Health Sciences
Pomona05-2022
Skills
- Effective communication
- Time management
- Customer service
- Conflict resolution
- Sales techniques
- Reliable and punctual
- Merchandising
- Excellent people skills
- POS operation
- Persuasion techniques
- Point of sale operation
- Client service
- Flexible schedule
- Spanish and English fluency
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Sales Associate
The Giving
10.2023 - Current
Food Service Worker
Poke Delight
07.2022 - 06.2023
Child Care Helper
Boys and Girls Club
01.2022 - 07.2022
Associate of Science - Nursing
Mt. San Antonio College
High School Diploma -
Palomares Academy of Health Sciences