Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Chapman

Bridge City,Texas

Summary

Highly skilled and enthusiastic professional with more than ten years of experience managing operations in professional settings. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume practices by providing exceptional customer service.

Overview

9
9
years of professional experience

Work History

Administrative Coordinator

BAPTIST HOPSITAL
11.2023 - Current
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for 175 employees.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Learning & Development Administrative Coordinator

INVISTA CHEMICAL PLANT
12.2022 - 11.2023
  • Created and oversaw [Type] training programs for operations.
  • Designed and delivered web-based, self-directed learning materials.
  • Developed and implemented successful onboarding program.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Worked with vendors to customize courseware to accommodate business needs.
  • Facilitated virtual, in-person and blended learning sessions.
  • Developed job-specific competencies and performance standards.

Administration Team Leader

EXCEPTIONAL HEALTH CARE
09.2015 - 11.2022
  • Coordinated and negotiated resolutions to complex problems.
  • Monitored work performance to satisfy requirements.
  • Maintained interdepartmental relations with other services to accomplish goals.
  • Advised leadership on implications, key issues and relationships to interest groups and recommended courses of action.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Devised and implemented processes and procedures to streamline operations.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

High School Diploma -

LCM
Orange, TX
08.2009

Skills

  • Filing
  • Office Administration
  • Team Collaboration
  • Tech-Savvy
  • Correspondence Preparation
  • Time Management
  • Project management experience
  • Attention to Detail
  • Report Preparation
  • Employee Records Management

Timeline

Administrative Coordinator

BAPTIST HOPSITAL
11.2023 - Current

Learning & Development Administrative Coordinator

INVISTA CHEMICAL PLANT
12.2022 - 11.2023

Administration Team Leader

EXCEPTIONAL HEALTH CARE
09.2015 - 11.2022

High School Diploma -

LCM

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Brianna Chapman