BRIANNA CHAVEZ
Edgewater,FL
Summary
Professional in youth development, bringing valuable experience in creating nurturing environments and addressing individual needs. Known for collaborative teamwork and achieving positive outcomes. Reliable and adaptable, with skills in counseling and conflict resolution, demonstrating empathy and resilience.
Overview
17
17
years of professional experience
Work History
Instacart Shopper
Instacart
New Smyrna Beach, Florida
10.2022 - Current
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Communicated with customers to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Receptionist
Coastal Claims
08.2025 - 01.2026
- Managed incoming calls and directed inquiries to appropriate departments
- Coordinated scheduling for client appointments and meetings
- Maintained organized filing system for documents
- Streamlined office processes to enhance operational efficiency
Program Specialist
Boys and Girls Club
06.2023 - 03.2024
- Worked alongside other professionals to outline and implement program plans and objectives.
- Mentored junior staff, enhancing team performance through knowledge sharing and skill development.
- Provided crisis intervention strategies, ensuring safety and well-being of children in high-stress situations.
- Advocated for children's rights, ensuring compliance with regulations and fostering a supportive environment.
- Provided key emotional support to special needs youth.
- Promoted positive behavior change in young clients by utilizing evidence-based therapeutic techniques.
Front Desk Agent
Hilton Garden Inn Hotel
07.2022 - 10.2022
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Completed end-of-day reporting and balanced registers to maintain financial accuracy.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Experience Specialist
Strata Med
11.2021 - 03.2022
- Dealt with complex concerns and developed successful resolutions satisfying business requirements and customer needs.
- Conveyed customer needs and preferences to design and production departments.
- Compiled targeted or exhaustive marketing data based on needs of specific research projects.
- Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
- Evaluated digital presence by product, service or brand to help define digital strategies.
- Coordinated and assembled promotional tools for use at schools and community health events.
- Obtaining imperative knowledge of the providers within the establishment and the holistic methods of healing they provide.
Cashier
Dharma Fine Vittles
03.2021 - 08.2021
- Customer service
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Assistant Teacher
O2B Kids
01.2019 - 07.2019
- Take care of little lives
- Ensure that they were receiving all the education and care that they needed and all that goes along with it.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
- Facilitated classroom discussions to promote creative thinking about subject matter.
- Assembled instructional materials for children's projects and play-time.
- Created calm and disciplined classroom environment to improve student focus.
Cashier
Wawa
08.2016 - 02.2017
- Help customers
- Make drinks
- Keeping the area clean/safe
- Assisting other departments when needed.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
Cashier
Whole Foods
02.2016 - 08.2016
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
Front End Manager
Albertsons/Safeway
02.2015 - 02.2016
- Doing all that entails to make sure the customer had a great experience in our store
- Managing from 20 to 30 employees each shift
- Cash handling, money gram, lottery.
Administrative Assistant
Sterling Fence Inc
01.2009 - 01.2013
- Answering phones
- Organization of office & paperwork
- Sending bids & invoices, assisting with payroll.
Education
High School Diploma -
Lyman High School
Associate of Arts - Dietitian/Nutrition
Seminole State College
Sanford, FLSkills
- Conflict management
- Credit and cash payments
- Company policies and procedures
- Administrative skills
- Hospitality services
- Effective planning
- High-energy attitude
- Adaptive team player
- Transporting files
- Excel spreadsheets
- Account reconciliation
- Strong interpersonal skills
- Microsoft
- Data entry documentation
- PC proficient
- Deadline-oriented
- Confidential document control
- Organization and efficiency
- Child development
- Youth mentoring
Timeline
Receptionist
Coastal Claims
08.2025 - 01.2026
Program Specialist
Boys and Girls Club
06.2023 - 03.2024
Instacart Shopper
Instacart
10.2022 - Current
Front Desk Agent
Hilton Garden Inn Hotel
07.2022 - 10.2022
Experience Specialist
Strata Med
11.2021 - 03.2022
Cashier
Dharma Fine Vittles
03.2021 - 08.2021
Assistant Teacher
O2B Kids
01.2019 - 07.2019
Cashier
Wawa
08.2016 - 02.2017
Cashier
Whole Foods
02.2016 - 08.2016
Front End Manager
Albertsons/Safeway
02.2015 - 02.2016
Administrative Assistant
Sterling Fence Inc
01.2009 - 01.2013
Associate of Arts - Dietitian/Nutrition
Seminole State College
High School Diploma -
Lyman High School