Brianna Clevenger
Van Nuys,CA
Summary
Self-motivated individual that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Operations Coordinator
Common Sense Industries, Inc
Chatsworth, CA
07.2017 - 08.2022
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Gathered and organized materials to support operations.
- Used job-related software to draft and finalize written correspondence and documentation.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Taking and processing wholesale and retail orders
- Scheduling shipment pickups
- Inventory counts
- Receiving product
- Managed filing systems for electronic and hard copy documents to keep organized records.
Crew Member
Trader Joe's
10.2022 - Current
- Worked well with teammates and accepted coaching from the management team.
- Improved customer satisfaction by providing friendly and efficient service.
- Cleaned and maintained all areas of the store.
- Assisted other team members in achieving goals.
Store Manager
Robeks Juice
Sherman Oaks, CA
09.2015 - 03.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Sports Assistant
Tualatin Hills Parks And Recreation District
Portland, OR
10.2010 - 07.2015
- Assisted coworkers and staff members with special tasks on daily basis.
- Microsoft Office Suite
- Trained in CPR and First Aid
- Cash handling
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Associate of Arts - Art
Portland Community College
Portland, OR01.2014
High School Diploma -
Sunset High School
Portland, OR06.2008
Licensed Vocational Nurse - Nursing
Professional Medical Careers Institute
Westlake Village, CA 01.2024 - 06.2025
Skills
- Administrative Management
- Proficient in the Microsoft Office suite
- Compassionate Care
- Records Organization and Management
- Wound care
- Infection control
- Vital signs monitoring
- HIPAA compliance
Languages
English
Native or Bilingual
Spanish
Elementary
Certification
- CPR and BLS Certified
- Wound care certified
- IV certification to be completed July 2025
Timeline
Licensed Vocational Nurse - Nursing
Professional Medical Careers Institute
01.2024 - 06.2025
Crew Member
Trader Joe's
10.2022 - Current
Operations Coordinator
Common Sense Industries, Inc
07.2017 - 08.2022
Store Manager
Robeks Juice
09.2015 - 03.2020
Sports Assistant
Tualatin Hills Parks And Recreation District
10.2010 - 07.2015
Associate of Arts - Art
Portland Community College
High School Diploma -
Sunset High School
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