Restaurant Hostess
Fogo de Chao
Los Angeles, CA
03.2025 - Current
- Communicated with servers about new tables, changes in food availability and customer comments.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Directed customers to bar area in high-traffic times to increase drink sales.
- Answered phones promptly to record and confirm reservations.
- Worked effectively in team environments to make the workplace more productive.
