Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brianna Cornish

Milwaukee,WI

Summary

Dog Grooming Apprentice with passion for optimal animal care and support. Professional in handling basic needs and care of dogs. Passionate about animal health and wellness. Builds positive relationships with the dogs. Knowledgeable about grooming and basic care. Personable Retail Associate with background providing exemplary customer service. Practiced in use of POS systems and proficient in money handling. Delivers loss prevention and thorough product knowledge.

Overview

3
3
years of professional experience

Work History

Dog Handler

Doggy Office LLC
Butler, WI
10.2023 - Current
  • Conducted daily health checks of dogs to identify any medical issues or potential problems.
  • Monitored dog behavior and temperament when interacting with other animals in the facility.
  • Performed regular grooming tasks such as brushing fur, trimming nails and cleaning ears.
  • Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
  • Cared for pets during owners' absences.
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Ensured safe and secure handling of all dogs while in the facility.

Guest Experience Specialist

Petco
Germantown, WI
11.2022 - 10.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Dog Grooming Apprentice

Zen Paws Pet Grooming
Cedarburg, WI
06.2022 - 11.2022
  • Maintained clean and orderly kennels and cages.
  • Bathed and groomed pets using gentle techniques.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Played with dogs to maintain socialization and reduce stress.
  • Delivered excellent service to pet owners to drive repeat business.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.

Retail Sales Associate

BoxLunch
Milwaukee, WI
10.2021 - 03.2022
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Adhered to company initiatives and achieved established goals.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.

Season Retail Associate

Kohls Department Store
Glendale, WI
11.2020 - 01.2021
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Used POS register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about products and service offerings, including policies, restrictions and refund policies.

Education

Wiva (Wisconsin Virtual Academy)
McFarland, WI
06.2022

Skills

  • Grooming and bathing
  • General animal care and grooming such as bathing, blowing drying and hair cut
  • Maintain a friendly and caring relationship with pet owners and their pets
  • Animal health understanding
  • Breed and species knowledge
  • Able to lift about 72 lbs
  • Cash register operation
  • Prepared and packaged wholesale orders for distribution
  • Able to lift about 70 lbs
  • Communication
  • Relationship building
  • Multitasking
  • Critical thinking
  • Organization
  • Working collaboratively
  • Organizational skills
  • People skills
  • Pet skills
  • Good work ethic
  • Reliable & trustworthy
  • Friendly, positive attitude

Accomplishments

  • Graduated high school

Timeline

Dog Handler

Doggy Office LLC
10.2023 - Current

Guest Experience Specialist

Petco
11.2022 - 10.2023

Dog Grooming Apprentice

Zen Paws Pet Grooming
06.2022 - 11.2022

Retail Sales Associate

BoxLunch
10.2021 - 03.2022

Season Retail Associate

Kohls Department Store
11.2020 - 01.2021

Wiva (Wisconsin Virtual Academy)

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Brianna Cornish