BRIANNA COTTON
Kenner,LA
Summary
Detail-oriented and organized professional with a strong focus on providing exceptional support to teams and clients. Proven skills in coordinating appointments, managing communications, and enhancing office efficiency. Experienced in delivering high-quality customer service and administrative support, including data entry and database management. Committed to fostering positive relationships and ensuring seamless operations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Receptionist /front Desk Coordinator
Porteous, Hainkel, & Johnson
10.2023 - Current
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing inter-office collaboration and efficiency.
- Assisted in event planning logistics, contributing to successful company functions and gatherings.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Portrait Photographer
Self Employed Services
01.2020 - Current
- Completed complex photo shoots at indoor and outdoor venues.
- Edited, toned, captioned and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Barista / Trainer
Hyatt Regency
04.2016 - 04.2020
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Monitored and reported trainee progress, introducing new learning tools to address individual.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Associate’s - Concentration Psychology
Delgado Community College
New Orleans, LA05.2019
Skills
- High-definition photography
- Detail-oriented mindset
- Innovative thinking
- Customer relations
- Phone skills
- Project coordination
- Administrative assistance
- Digital recordkeeping
- Expense tracking
- Recordkeeping expertise
- Office operations
- Financial records management
Timeline
Receptionist /front Desk Coordinator
Porteous, Hainkel, & Johnson
10.2023 - Current
Portrait Photographer
Self Employed Services
01.2020 - Current
Barista / Trainer
Hyatt Regency
04.2016 - 04.2020
Associate’s - Concentration Psychology
Delgado Community College