Dynamic and versatile professional with a strong attention to detail and extensive experience, excelling in document preparation and customer service. Proven ability to streamline processes and enhance accuracy, leveraging advanced Microsoft Excel skills. Recognized for effective communication and strong problem-solving capabilities, ensuring efficient operations and compliance with standard operating procedures. 12 Years experience with a variety of customer service, administrative, and accounting applications.
Overview
5
5
years of professional experience
Work History
Deputy Clerk
Lorain County Court of Common Pleas
06.2024 - Current
Operated various office equipment such as computers, copiers, fax machines, scanners, printers. with proficiency.
Processed approximately 50-200 pieces of incoming mail daily and outgoing correspondence including checks and forms accurately and efficiently.
Processed New Complaint filings, 25 - 75 per week (Creating Case in case management system, executing service to parties)
Docketing of pleadings
Performed data entry, filing, and record keeping activities in an organized manner to ensure accuracy of information.
Processed additional service requests by parties to Sheriff's office and Process Servers
Maintained confidential client files and other sensitive information with discretion and professionalism.
Updated case management system with notes, data and reports.
Delivered or arranged delivery of documents to judges' chambers and other law firms.
Authenticated copies of court records to thoroughly prepare the case docket.
Examined legal documents submitted to the court for adherence to law and court procedures.
Reviewed incoming paperwork to ensure accuracy before entering data into computer system.
Answered inquiries from general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Staff Accountant (Fuel)
Coles Energy
02.2022 - 03.2024
Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
Engaged with external auditors during the year-end audit process and responded promptly to inquiries and requests for information and documentation.
Assisted with Month End closing processes
Daily entry and reconciliation of invoices provided by vendors (50-100).
Daily entry of orders to be delivered or dispatched (25-75)
Daily billing of all customers and intercompany sites for various products and services (50-100).
Managed daily reporting processes (Entry, Setup of automatic reports, identifying discrepancies, Generation of reports for customers and Executives)
Utilized advanced Excel skills
Identified and investigated discrepancies between balances reported in the general ledger and sub ledgers.
Researched and responded to customer inquiries.
Maintained ledgers with a daily average of $500,000 - $1.5 Million in deposits and withdrawals
Identified and investigated discrepancies with vendor invoices and resolved with vendor resulting in reduced expenses
Implemented new processes and procedures within the accounting department for increased efficiency and accuracy.
Engaged in filing, recording, compiling and transmitting financial records.
Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
Administrative Assistant
The Coles Group
10.2020 - 02.2022
Audited 75 internal sites' daily reporting and paperwork, addressed and resolved discrepancies
Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
Compiled and entered data into various databases to ensure accuracy and completeness.
Served as a primary point of contact for operational and administrative inquiries.
Maintained office inventory.
Used Microsoft Office Suite to create and revise documents and presentations.
Maintained calendars and schedules to set appointments for 5 departments.
Processed incoming mail and distributed to relevant departments or individuals.
Arranged conference, meeting and travel reservations for office personnel and 8 Executives.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.