Summary
Overview
Work History
Skills
Timeline
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Brianna Daigle

Sulphur,LA

Summary

Dynamic professional with a proven track record in customer service at Richards Boudin and Seafood. Expert in multitasking and cash handling, I excelled in enhancing guest satisfaction and resolving complaints. My attention to detail and collaborative spirit consistently contributed to a positive dining experience, driving referrals and repeat business.

Overview

2026
2026
years of professional experience

Work History

Waitress

Richards Boudin and Seafood
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.

Estimate Creator and Part Owner

R.Y. All You Need Home Improvements and More Llc
03.2017 - Current
  • Facilitated clear communication between design team members, ensuring project goals were met on time and within budget constraints.
  • Demonstrated exceptional attention to detail and problem-solving abilities in the face of complex design challenges, resulting in high-quality outcomes.
  • Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
  • Identified target audiences to analyze characteristics, behavior, and media habits.
  • Increased brand awareness through the creation of eye-catching promotional materials for events, trade shows, and industry conferences.
  • Contributed to the successful completion of client projects by providing valuable input during brainstorming sessions and concept development stages.
  • Exceeded client expectations consistently while adhering to strict timelines for projects in fast-paced environments.
  • Developed innovative solutions to design challenges, leading to improved user experience on digital platforms.
  • Mentored junior designers, fostering an environment of continuous learning and professional growth within the team.
  • Boosted company''s online presence with engaging social media strategies, resulting in higher audience engagement and growth.
  • Streamlined project workflow for increased efficiency and productivity by implementing effective organizational systems.
  • Enhanced product appeal by designing creative and visually captivating content for various marketing campaigns.
  • Managed project timelines to ensure on-time delivery of creative assets.
  • Spearheaded design and launch of interactive website, enhancing user experience.
  • Implemented SEO best practices to increase organic search rankings.
  • Streamlined content creation process, allowing for more efficient team workflows.
  • Negotiated with vendors for cost-effective production resources.
  • Crafted unique branding strategies to differentiate from competitors.
  • Developed comprehensive content calendar to streamline production and ensure timely release of material.
  • Evaluated new technology tools to enhance content quality and production efficiency.
  • Monitored social media analytics to adjust strategies for greater impact.
  • Curated portfolio of original graphics and illustrations to support marketing efforts.
  • Led workshops for team members to improve skills in content creation and digital marketing.
  • Coordinated with cross-functional teams to align marketing strategies with company goals.
  • Initiated collaborations with influencers, boosting brand recognition and outreach.
  • Facilitated team brainstorming sessions to generate innovative ideas for campaigns.
  • Provided mentorship to junior creators, enhancing team capability and output.
  • Increased audience engagement with well-researched, targeted blog posts.
  • Conducted market analysis to guide creative direction of campaigns.
  • Enhanced brand visibility by creating and distributing engaging content across various social media platforms.
  • Produced high-quality video content, improving audience retention and interest.
  • Assessed competitor strategies to identify and exploit market opportunities.
  • Cultivated professional working relationships with marketing department, other design personnel and upper management.

Front Desk Receptionist

Main Stay Suitee
03.2019 - 11.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Hospitality service expertise
  • Handling complaints
  • Payment processing
  • Service prioritization
  • Memory retention
  • Complex Problem-solving
  • Order accuracy
  • Accurate money handling
  • Complaint resolution
  • Active listening
  • Time management
  • Menu memorization
  • Performance improvement
  • Supply restocking

Timeline

Front Desk Receptionist

Main Stay Suitee
03.2019 - 11.2019

Estimate Creator and Part Owner

R.Y. All You Need Home Improvements and More Llc
03.2017 - Current

Waitress

Richards Boudin and Seafood

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Brianna Daigle