Brianna Davis
Lakewood,United States
Summary
Creative and detail oriented professional well-versed in managing diverse customer needs efficiently under pressure.
Experienced with financial analysis, customer service, and risk management. Utilizes strong analytical skills and in-depth financial knowledge to provide effective banking solutions. Track record of fostering client relationships and enhancing team performance through collaborative efforts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Financial Wellness Consultant
KeyBank
06.2023 - Current
- Organized and led seminars and classes for interested clients, providing tips and advice for financial wellness.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Delivery Driver
Final Mile Fast Logistics
03.2022 - 06.2023
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Custodian
Jeffco Public Schools
02.2022 - 11.2022
- Maintained clean and comfortable environments in schools by vacuuming, cleaning windows and dusting.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance of buildings.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors.
Dispatcher
Podium Logistics
08.2020 - 03.2022
- Led a team of 15-20 people to ensure all delivery routes were loaded on trucks on time every morning.
- Prepared my team with all the necessary materials for any potential issues that may occur throughout the day.
- Kept detailed records for vehicle maintenance, route issues, and employee concerns.
- Inspected trucks before each trip to assess safety and identify maintenance concerns.
- Handled basic upkeep and emergency repairs on delivery vehicles.
Florist
King Soopers
04.2017 - 08.2020
- Prepared potted plants and bouquets based on customer requirements.
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
Green Mountain High School
Lakewood, CO05.2013
Skills
- Exceptional Mathematical Aptitude
- Verbal and Written Communication
- Building and Maintaining Client Relationships
- Strong analytical and problem solving ability
- Attention to Detail
- Cash Management
- Team Meetings
- Customer Needs Assessments
- Dependability and Honesty
- Creative thinking
Certification
Human Resources Certificate - IAP Career College
Timeline
Financial Wellness Consultant
KeyBank
06.2023 - Current
Delivery Driver
Final Mile Fast Logistics
03.2022 - 06.2023
Custodian
Jeffco Public Schools
02.2022 - 11.2022
Dispatcher
Podium Logistics
08.2020 - 03.2022
Florist
King Soopers
04.2017 - 08.2020
High School Diploma -
Green Mountain High School