BRIANNA DIAZ

Cara Restaurant and Hotel

• Handled phone inquiries to book and verify reservations.
• Greeted guests warmly upon arrival, seating them promptly.
• Cultivated welcoming ambiance by initiating friendly dialogues with patrons.
• Coordinated with restaurant personnel for efficient event setups and flawless operations.
• Developed long-term relationships with customers to increase opportunities for repeat business.

• Executed various assignments concurrently with attention to fine points.
• Facilitated seamless workflow through effective communication with co-workers.
• Upheld exceptional service levels during busy operational periods.
• Enhanced customer contentment by swiftly managing and rectifying service-related issues.

• Coordinated logistics for hosting and accommodating large parties.
• Executed hostess responsibilities with precision, maintaining efficient workflow.
• Entrusted with managing reservations, handling VIP guests, and ensuring exceptional dining experiences
• Provided valuable insights on customer preferences and feedback
• Upheld professionalism and confidentiality, aiding restaurant achievement.