Brianna Dinwiddie
Detroit
Summary
Strong analytical skills and exceptional communication abilities to enhance operational efficiency and employee satisfaction with the ability to lead cross-functional teams and maintain data integrity across payroll and billing systems
committed to driving continuous improvement and delivering accurate, compliant, and timely services
Overview
7
7
years of professional experience
Work History
Payroll Operations Team Lead
Syenergy Staffing
Highland Park, MI
01.2021 - 04.2025
- Reduced payroll discrepancies by conducting regular audits and reconciliations, addressing issues promptly and effectively.
- Managed a diverse team of payroll specialists, fostering a positive work environment that encouraged growth and development.
- Served as subject matter expert on various projects within the organization regarding payroll policies, procedures, and best practices.
- Developed comprehensive training materials for new team members, ensuring quick onboarding and consistent knowledge across the team.
Office Administrative Assistant
AS Medical
Madison Heights, MI
03.2021 - 07.2023
- Assisted in training new staff members on office procedures, ensuring consistent quality of services provided.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
- Coordinated referral processes for specialist consultations or diagnostic tests requested by physicians.
- Collaborated closely with medical staff to coordinate patient care plans and support overall clinic operations.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Billing Specialist
Sterling Heights Multi-Specialty Clinic
Sterling Heights, MI
06.2019 - 02.2021
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Reduced errors in financial records by conducting regular audits of billed accounts.
Receiving Clerk
UPS Customer Center
Detroit, MI
09.2018 - 05.2019
- Regularly reviewed invoices and double-checked orders.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Monitored and managed stock levels of goods to verify availability of products.
Education
High School Diploma -
Mount Clemens High School
Mount Clemens, MI06-2018
Skills
- Payroll management
- human resources
- analysis skills
- negotiation
- data entry
- manufacturing
- medical collection
- financial imprecation
- microsoft office,power point, excel,outlook
- Medical coding
- Strong communication skills
- Patient scheduling management
- Insurance verification proficiency
- Invoice processing
- Customer service
- Shipping and receiving
- Timekeeping systems
- Employee benefits administration
- Multi-state payroll
- Payroll auditing
Timeline
Office Administrative Assistant
AS Medical
03.2021 - 07.2023
Payroll Operations Team Lead
Syenergy Staffing
01.2021 - 04.2025
Billing Specialist
Sterling Heights Multi-Specialty Clinic
06.2019 - 02.2021
Receiving Clerk
UPS Customer Center
09.2018 - 05.2019
High School Diploma -
Mount Clemens High School