Detail-oriented professional skilled in event coordination and customer service. Proven ability to enhance guest satisfaction and foster community interaction through effective communication and conflict resolution.
Overview
1
1
year of professional experience
Work History
Student
Texas State University
San Marcos, Texas
08.2025 - Current
Coordinated campus events to enhance student engagement and involvement.
Contributed to diverse campus events, including career fairs, lectures, and workshops, which fostered community interaction.
Received academic honors and awards for exceptional performance, highlighting dedication to academic excellence.
Front Desk Receptionist
La Quinta
Spring, Texas
05.2026 - 08.2026
Welcomed guests professionally at the front desk, ensuring positive first impressions.
Managed efficient check-in and check-out processes for all guests.
Assisted guests with room information and hotel services to enhance overall satisfaction.
Managed guest requests and complaints with a positive attitude, fostering a welcoming environment.
Answered phone calls promptly, directing inquiries to appropriate departments to ensure efficient communication.
Collaborated with housekeeping to ensure timely room availability for guests.