Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Duncan

Baton Rouge,LA

Summary

Dynamic and detail-oriented professional with experience at Amazon, excelling in warehouse safety and packing efficiency. Proven ability to enhance customer satisfaction through timely order fulfillment and effective communication. Strong critical thinking and decision-making skills, complemented by hands-on expertise in machinery operation and logistics. Committed to maintaining high-quality standards in fast-paced environments.

Overview

4
4
years of professional experience

Work History

AFM / Pick FC Associate

Amazon
06.2024 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.

Apparel Associate

Walmart
01.2024 - 06.2024
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Improved overall presentation of merchandise by regularly rotating stock items based on seasonal demands or promotional events.

Sales Associate

Smoothie King
10.2021 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Hostess

Krab Queenz
06.2021 - 10.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

High School Diploma -

Madison Preparatory Academy
1555 Madison Ave Baton Rouge, LA 70802 United Sta
05.2022

Skills

  • Warehouse safety
  • Packing efficiency
  • Loading and unloading
  • Order picking
  • Time management
  • Quality control
  • Troubleshooting techniques
  • Equipment troubleshooting
  • Attention to detail
  • Quick learner
  • Critical thinking
  • Decision-making
  • Heavy lifting
  • Equipment monitoring
  • Warehousing functions
  • Reports and spreadsheets generation
  • Goal setting and prioritization
  • Machinery operation
  • Computer skills
  • Logistics

Timeline

AFM / Pick FC Associate

Amazon
06.2024 - Current

Apparel Associate

Walmart
01.2024 - 06.2024

Sales Associate

Smoothie King
10.2021 - 12.2023

Hostess

Krab Queenz
06.2021 - 10.2021

High School Diploma -

Madison Preparatory Academy

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Brianna Duncan