Brianna Edinger
Circleville,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, with over 7 years of experience building, implementation and post live maintenance of all Epic Willow modules and Epic Specialty Pharmacy/Compass Rose module.
Certified in Epic Willow Ambulatory, Willow Inpatient and Willow Inventory.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Epic Applications Analyst - Willow Ambulatory
TEKsystems, Inc.
02.2024 - 05.2024
- Primary application builder for Willow Ambulatory implementation at Norton Kings Daughter Health (Madison, IN) go live Sept 2024 (Norton Healthcare)
- Collaborated with software development teams to ensure seamless integration of applications into) existing systems, preparing for new hospital location go-live in Sept 2024
- Primary duties include managing, completing and reassignment of Willow Ambulatory and Willow Inventory Orion tasks as appropriate.
- Worked with Epic to identify any gaps/missing Orion tasks for current project and future Willow Ambulatory and Willow Inventory implementation projects.
- Additional duties include assigned temporary back up resource for core Willow Inpatient, Inpatient and Inventory team members for day to day break fixes, and project support as needed.
Epic Systems Analyst II-Willow AMB/INV/Compass Ros
The MetroHealth System
10.2020 - 02.2024
- Responsible for building, implementing, optimizing, and supporting Willow (Pharmacy) Ambulatory and Inventory Epic module for use at all MetroHealth retail pharmacy locations (total of 13 sites)
- Headed up the build, implementation, optimization, and go-live support for the Compass Rose (Specialty Pharmacy) Epic module for use at MetroHealth specialty/mail order pharmacy location
- Lead build analyst and solely responsible for all Willow Ambulatory 340B build (revenue generating rules, billing error resolution, rule error resolution and medication inventory pricing issues)
- Extensive experience with Epic’s Orion module for new implementations
- Orion activity utilized for every site where Epic Willow Ambulatory was rolled out (13 retail pharmacy sites total)
- Lead Analyst and solely responsible for all Willow Ambulatory and Inventory monthly data file loads for NDC cost setting (Amerisource 37a files) and Willow Inventory contract data load (Amerisource 39a files)
- Lead Analyst and solely responsible for monthly Specialty Pharmacy data file load that allow for creation of Compass Rose assessments, checklist tasks and various other items used by specialty
- Lead analyst and primarily responsible for all Willow Ambulatory, Inventory, Inpatient and Specialty Pharmacy report build, reporting column build and ongoing maintenance
- Lead analyst and directly responsible for maintaining all build for insurance plans, payers, and payer sheets
- Lead analyst and directly responsible for all retail pharmacy insurance record maintenance and billing error issue resolution for Willow Ambulatory and Specialty pharmacy
- Assisted with building and implementation of the Epic Point of Sale module at all MetroHealth retail pharmacies (11 total patient facing pharmacies)
- Assigned to workflow design, build and validation for the Willow Ambulatory, Inventory and Compass Rose (Specialty Pharmacy) applications to ensure the system meets end-user requirements
- Translates current business and department functionality into appropriate application configurations and assist with workflow testing and validations
- Assist with and support workflow redesign as appropriate, and assigned, to improve pharmacy functionality
- Aid and backup support for Willow Inpatient, specifically Pyxis med cabinets and Omnicell XR2 robot dispensing during on call and working hours when requested
- Tracks, updates, and resolves issues and participates proactively in issue prevention via ticketing system, weekly and monthly meetings, in addition to weekly status reports to IS leadership
- Implemented and primarily responsible for maintaining the scheduled weekly Pharmacy IS prioritization and ticket review meeting with Pharmacy Operations and Epic support
- Implemented this meeting to reduce the amount of emails, questions and concerns Pharmacy Operations had regarding status of open tickets, ongoing maintenance and project work
- Prioritizes, schedules, and implements requested system enhancement needs and changes in the system
- Tasked with reviewing, building, and testing each new release and upgrade (Nova Notes) for Willow Ambulatory and Compass Rose (Specialty Pharmacy)
- Lead analyst and primarily responsible for all integrated testing needs (Willow Ambulatory and Inventory).
Epic Applications Analyst- Willow Inpatient
OhioHealth
08.2018 - 09.2020
- Responsible for maintaining, building, implementing, optimizing, and supporting the Willow (Pharmacy) Inpatient Epic module for use at all OhioHealth locations
- Extensive experience with Epic’s Orion module for new implementations
- Used Orion at every site where Epic Ambulatory was rolled out
- Extensive experience with Epic’s Orion module for new implementations
- Orion activity utilized at every site where Epic Willow Inpatient was rolled out (4 inpatient pharmacy sites total)
- Consults with customers and Clinical Pharmacy Informatics liaisons to understand workflows, processes, data collection, report details, and other technical issues associated with application software as they relate to system design and build decisions that support the projects functions and goals
- Designs, build and validates application to ensure the system meets end-user requirements
- Populates master tables and system files in accordance with established guidelines; following standards for naming and numbering conventions and security classifications
- Analyzes design alternatives and make appropriate design decisions
- Understands and translates the business/department functionality into Application configurations and workflow validations
- Supported Pyxis medication cabinet record build and maintenance and error resolution
- One of three assigned project analyst for Omnicell XR2 robot dispensing system implementation and go-live
- Implemented at 2 sites (Grant and Riverside)
- Tracks, updates, and resolves issues and participates proactively in issue prevention
- Prioritizes and implements requested system enhancement needs and changes in the system
- Responsible for reviewing and testing each new release
- Works with Epic representative and OhioHealth’s business community and end users to ensure the system meets the hospitals business needs
- Works with vendors as appropriate to ensure smooth operation of products, reporting and resolution of issues.
Epic Applications Analyst- Willow Inpatient
Skagit Regional Health
09.2016 - 10.2018
- Responsible for maintaining, building, implementing, optimizing, and supporting the Hospital management solutions within Epic
- Consults with customers to understand workflows, processes, data collection, report details, and other technical issues associated with application software as they relate to system design and build decisions that support the projects functions and goals
- Extensive experience with Epic’s Orion module for new implementations
- Orion activity utilized at every site where Epic Willow Inpatient was rolled out (2 inpatient pharmacy sites and 1 Oncology pharmacy site total)
- Designs, build and validates application to ensure the system meets end-user requirements
- Lead build analyst for Omnicell medication cabinets integration with Epic
- Assigned duties included lead builder, tester and on site resource for troubleshooting (post go-live)
- Populates master tables and system files in accordance with established guidelines; following standards for naming and numbering conventions and security classifications
- Analyzes design alternatives and make appropriate design decisions
- Understands and translates the business/department functionality into Application configurations and workflow validations
- Tracks, updates, and resolves issues and participates proactively in issue prevention
- Collaborates with Trainers in the design and development of role-based training programs to support the workflows to be implemented
- Prioritizes and implements requested system enhancement needs and changes in the system
- Responsible for reviewing and testing each new release
- Works with Epic representative and SRH’s business community and end users to ensure the system meets SRH’s business needs
- Works with vendors as appropriate to ensure smooth operation of products, reporting and resolution of issues
- Lead analyst for Clinical Decision Support- Coordinate the validation, build and testing of all Decision Support tools (medication warnings, Best Practice Advisories, alternative alerts and Health Maintenance alerts) for the entire organization and across all modules
- Certified Curriculum Builder for the Willow Inpatient training team beginning 7/1/2018.
Epic Credentialed Trainer Ambulatory, Beacon, ClinDoc, Orders, & Kaleidoscope
Partners Health Care System
11.2015 - 09.2016
- Instruct classes for multiple large scale inpatient & Ambulatory facilities - approx
- 60,000 clinical end-users
- Lead Trainer for Beacon, Radiation Oncology, Gynecology Oncology and Quality Assurance, Kaleidoscope, Ambulatory Providers
- Instruct staff on proper usage, problem solving, and navigating around the EMR system throughout classroom instruction through in class exercises, role playing, as well as additional one-on-one instruction as needed
- Design and implement tip sheets and checklists for clinic staff on various complex tasks or processes as needed or requested
- Edit and Validate Clinical Lesson Plans before presenting the material to End-Users in the classroom
- Provided Go-Live Support in the Ambulatory and Inpatient settings beginning on April 2nd, 2016- April 29th, 2016
- Extended for Summer wave (May – Aug 2016) training and go-live support @ PCPO Ambulatory sites
- Extended for Fall Wave (Sept
- 2016- Feb 2017) training and go-live support @ MGH Inpatient and Ambulatory sites.
Technical Writer- Epic Ambulatory & Inpatient
University of Maryland Medical System
10.2015 - 11.2015
- Responsible for creating and writing various types of user documentation, including go-live guides, references, manuals, tip-sheets, or instructions
- Explain technical ideas in simple language
- Ensure technical verbiage is easy to understand by the end user
- Ensure directions and instructions flow in the correct sequence
- Create table of contents and cite sources
- Submit copies to managers for feedback
- Adjust copy as necessary and proofread for grammar and spelling
- Follow the document development life cycle
- Release the document following final approval
- Provide updates and different editions as necessary.
Lead Epic Credentialed Trainer-ClinDoc & OpTime
Lehigh Valley Health Network
03.2015 - 09.2015
- Instruct classes for 5 large scale inpatient facilities - approx
- 10,000 clinical end-users
- Specifically responsible for the training of Surgeons, Nurses (Specifically in the Operating Room, Med Surg, ICU, NICU, PICU and Behavioral Health departments), Respiratory Therapists, and PCA’s, Unit Secretaries, Registered Dietitians and various other inpatient clinical departments
- Responsible for the creation, validation and implementation of In-class & Post class exercises, Tip Sheets, Post class exams for the following classes: Behavioral Health ( includes Nurses, Technicians and Patient Observation Associates), Spiritual Care (includes Pastors, Chaplin’s, Priests, Interns and Students), Inpatient Reporting (includes Nurse managers, department directors), Nursing/Nursing Assistant
- Design and implement tip sheets and checklists for inpatient staff on various complex tasks or processes
- Participate in Testing activities by acting as a liaison between the training team and the testing/build team
- Provided Go-Live Support in the Ambulatory and Inpatient settings beginning on Aug.1st, 2015
- Extended for post Go-Live MST Rebuild ( 8/24 through 9/25/15).
Epic Credentialed Trainer-(2012 version) Ambulatory, ClinDoc & Phoenix
CHI St. Luke’s Health
11.2014 - 02.2015
- Instruct classes for clinical end-users, in the Ambulatory & Inpatient setting
- Instruct staff on proper usage, problem solving, and navigating around the new medical record system throughout classroom instruction through in class exercises, role playing, as well as additional one-on-one instruction as needed
- Responsible for on-site (at the elbow) support during go-live when assigned or requested
- Design and implement tip sheets and checklists for clinic staff on various complex tasks or processes as needed or requested
- Trouble shooting training issues as they arise to properly train clinical staff
- Validate Clinical Lesson Plans before presenting the material to End-Users in the classroom
- Edit and update Clinical Lesson Plans as assigned /requested.
Epic Ambulatory CT- Go live support (2014 version)
Care New England
10.2014 - 11.2014
- At the Elbow support for Clinical staff, specifically Physicians, Nurses, Medical Assistants, on day of and following Go- Live.
Lead Epic Ambulatory (2014 Version) Credentialed Trainer
Stanford Children’s Hospital
01.2014 - 05.2014
- Instruct classes for over 68 facilities (Ambulatory and Inpatient) - approx
- 5,400 clinical end-users
- Specifically responsible for the training of OB, Perinatal Diagnostic (PDC), Perinatal Genetics, and Neonatology (Fetal Center) Physicians, Nurse Practitioners, Registered Nurses, Medical Assistants & Residents in the Ambulatory and Inpatient settings
- Responsible for the creation, validation and implementation of lesson plans for the following classes: Ambulatory OB/ PDC Provider (includes MD & NP), Ambulatory OB/ PDC Clinician (includes Clinic Nurse, Nurse Educator & Medical Assistants), Ambulatory & Inpatient OB Resident
- Responsible for the creation, validation and implementation of all materials handed out during class
- Includes the following: Pocket Guides, In-class & Post class exercises, Build summaries (used in place of Quick Start Guides for Ambulatory), Tip Sheets, Post class exams
- Assigned Co-Instructor for all Beacon Provider classes ( assigned by the Instructional Designer)
- Responsible for additional one-on-one training on site or at training locations throughout the California Bay area as assigned or needed to help struggling users gain the knowledge necessary to successfully navigate the Epic EMR system in clinic
- Design and implement tip sheets and checklists for clinic staff on various complex tasks or processes
- Prioritize actions to effectively train clinic staff on proper problem solving techniques for EPIC EMR system
- Participate in Testing activities by acting as a liaison between the training team and the testing/build team
- Assisted with MST build for Ambulatory training clean up
- Provided Go-Live Support in the Ambulatory and Inpatient settings beginning on May 4th, 2014.
Lead Epic Credentialed Trainer (2010 & 2012 version)
Norton Healthcare
04.2012 - 01.2014
- Responsible for New Hire Training for Ambulatory, ASAP, ClinDoc, Stork, Orders and Beacon modules
- Responsible for scheduling needed classes, and creating these classes in the LMS system once classes are scheduled
- Instruct classes for over 12,000 clinical end-users, in both the Ambulatory and Inpatient setting
- Specifically, Physicians, Surgeons, Nurse Practitioners, Registered Nurses, Medical Assistants, Respiratory Therapists, as well as all clinical patient care disciplines in a hospital setting
- Instruct staff on proper usage, problem solving, and navigating around the new medical record system throughout classroom instruction through in class exercises, role playing, as well as additional one-on-one instruction as needed
- Supported the End-User class of other instructors as assigned or requested by the Principal Trainer or other instructors
- Responsible for additional one-on-one training on site or at training locations throughout Louisville, KY as assigned or needed to help struggling users gain the knowledge necessary to successfully navigate the Epic EMR system in clinic
- Served as an instructor for the team of on-site support personal for Ambulatory Wave 2 (63 clinics) and Ambulatory Wave 3(66 clinics) clinic go-lives’ as well as Inpatient Wave 1 (2 hospital sites) and Inpatient wave 2 (3 hospital sites)
- Responsible for on-site (at the elbow) support during go-live when assigned or requested
- Design and implement tip sheets and checklists for clinic staff on various complex tasks or processes as needed or requested
- Validate Clinical Lesson Plans before presenting the material to End-Users in the classroom
- Edit and update Clinical Lesson Plans as assigned /requested
- Prioritize actions to effectively train clinic staff on proper problem solving techniques for EPIC EMR system
- Participate in Testing activities by acting as a liaison between the training team and the testing/build team.
Certified Pharmacy Technician
Northeast Pharmacy
03.2010 - 06.2012
- Conduct weekly inventory, assessments of new products provided by new vendors and reported modifications to Pharmacist in preparation for audit
- Log and analyze medicine information into an internal windows based database to existing drugs provided by new and current vendors
- Provide training in an informal and classroom setting to assist technicians in obtaining national certification (at Northeast Pharmacy)
- Coordinate with Pharmacy Management staff regarding quality control issues in accordance with FDA regulations and Ohio law
- Assist customers with processing, new and refill prescription requests
- Responsible for verifying prescribed medication against any allergies reported by the customers to avoid toxic reactions
- Update and contacted insurance companies to solve billing questions and/or concerns
- Assist pharmacists on duty by contacting doctor’s offices to clarify prescriptions
- Responsible for weekly inventory and medication orders
- Implement all FDA regulations on containing and maintaining all medication.
Epic Credentialed Ambulatory Trainer (2010 Version)
OSU Wexner Medical Center
04.2010 - 07.2011
- Assist Doctors, Nurses and Office staff at approximately 500 ambulatory clinics (61 specialties total) within Franklin County
- From initial implementation until staff was fully integrated with EpicCare EMR system, until services were no longer required and staff was proficient (approx
- 4-8 weeks at each assigned site)
- Compose demonstrations on use, implementation and special features of the new system for each clinic (when requested or needed)
- Supplied immediate at the elbow support for all clinic staff including MD’s, nurse and Medical receptionists
- Design and implement tip sheets and checklists for clinic staff on various complex tasks or processes as needed or requested
- Assist with classroom instruction as needed or requested
- Completed numerous hours inspecting abstracted medical records identifying any mistakes or information that was in error
- Specific modules used on a regular basis include (but not limited to) Beacon, Dragon, Patient Link, SureScripts.
Certified Pharmacy Technician
Kroger Pharmacy
04.2007 - 03.2010
- Conduct weekly inventory, assessments of new products provided by new vendors and reported modifications to Pharmacist in preparation for audit
- Log and analyze medicine information into an internal windows based database to existing drugs provided by new and current vendors
- Provide training in an informal and classroom setting to assist technicians in obtaining national certification (at Northeast Pharmacy)
- Coordinate with Pharmacy Management staff regarding quality control issues in accordance with FDA regulations and Ohio law
- Assist customers with processing, new and refill prescription requests
- Responsible for verifying prescribed medication against any allergies reported by the customers to avoid toxic reactions
- Update and contacted insurance companies to solve billing questions and/or concerns
- Assist pharmacists on duty by contacting doctor’s offices to clarify prescriptions
- Responsible for weekly inventory and medication orders
- Implement all FDA regulations on containing and maintaining all medication.
Skills
- Software Implementation
- Application Integration
- Data Analytics
- Report Generation
- Technical Writing
- Software integration
- System Maintenance
- Project Documentation
- Systems Analysis
Certification
- Epic Willow Inpatient
- Epic Willow Ambulatory
- Epic Willow Inventory
Timeline
Epic Applications Analyst - Willow Ambulatory
TEKsystems, Inc.
02.2024 - 05.2024
Epic Systems Analyst II-Willow AMB/INV/Compass Ros
The MetroHealth System
10.2020 - 02.2024
Epic Applications Analyst- Willow Inpatient
OhioHealth
08.2018 - 09.2020
Epic Applications Analyst- Willow Inpatient
Skagit Regional Health
09.2016 - 10.2018
Epic Credentialed Trainer Ambulatory, Beacon, ClinDoc, Orders, & Kaleidoscope
Partners Health Care System
11.2015 - 09.2016
Technical Writer- Epic Ambulatory & Inpatient
University of Maryland Medical System
10.2015 - 11.2015
Lead Epic Credentialed Trainer-ClinDoc & OpTime
Lehigh Valley Health Network
03.2015 - 09.2015
Epic Credentialed Trainer-(2012 version) Ambulatory, ClinDoc & Phoenix
CHI St. Luke’s Health
11.2014 - 02.2015
Epic Ambulatory CT- Go live support (2014 version)
Care New England
10.2014 - 11.2014
Lead Epic Ambulatory (2014 Version) Credentialed Trainer
Stanford Children’s Hospital
01.2014 - 05.2014
Lead Epic Credentialed Trainer (2010 & 2012 version)
Norton Healthcare
04.2012 - 01.2014
Epic Credentialed Ambulatory Trainer (2010 Version)
OSU Wexner Medical Center
04.2010 - 07.2011
Certified Pharmacy Technician
Northeast Pharmacy
03.2010 - 06.2012
Certified Pharmacy Technician
Kroger Pharmacy
04.2007 - 03.2010
- Epic Willow Inpatient
- Epic Willow Ambulatory
- Epic Willow Inventory
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