Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic
BRIANNA EDWARDS

BRIANNA EDWARDS

north babylon,NY

Summary

- Trained and onboarded new team members, improving overall team productivity.

- Developed a customer service protocol that improved customer satisfaction scores by 25%.

- Met and exceeded deadlines for all assigned tasks and projects.

Overview

4
4
years of professional experience

Work History

Sales Representative Team Leader

RPM Raceway
02.2024 - 10.2024

Job entailed , greeted and assisted customers, providing information about go-karting packages and promotions. I managed reservations and bookings to ensure a smooth customer experience. Additionally, I processed payments and maintained accurate financial records. I addressed customer inquiries and resolved issues to enhance satisfaction. I also collaborated with team members to maintain a clean and safe environment and supported marketing efforts by promoting special events and offers.

Sales Associate

Sky Zone
09.2022 - 01.2024

Job entailed giving clear instructions and maintain control of a group while making it fun, ability to communicate well with children and adults, displayed a high level of energy and enthusiasm, organized, self-motivated, pitched Sky Zone latest offerings and closed sales that consisted of monthly memberships, ongoing promotions, seasonal offerings, flash sales, and their many programs.

Front Desk

Saf T Swim
01.2021 - 01.2024



Job entailed greeting and assisting customers, managing phone calls, and scheduling swim lessons. Processed payments and maintained accurate records. Provided information about swim programs and resolved customer concerns. Collaborated with team members and supported administrative tasks, including filing, data entry, and managing swim lesson registration.

Education

North Babylon High School
North Babylon, NY
06.2024

Skills

    Communication: Both written and verbal communication skills

    Teamwork: Ability to work well with others

    Problem-Solving: Ability to identify and solve issues efficiently

    -Time Management: Effectively managing time and prioritizing tasks

    - Leadership: Ability to lead and motivate a team

    - Attention to Detail: Ensuring accuracy and thoroughness in tasks

    - Customer Service: Providing excellent service to clients or customers

    - Organizational Skills: Keeping tasks and projects well-organized

Hobbies and Interests

Cheerleading

Timeline

Sales Representative Team Leader

RPM Raceway
02.2024 - 10.2024

Sales Associate

Sky Zone
09.2022 - 01.2024

Front Desk

Saf T Swim
01.2021 - 01.2024

North Babylon High School
BRIANNA EDWARDS