Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Brianna Elmore

Dallas

Summary

Highly adaptable and eager learner with a strong drive to acquire new knowledge and skills. Proven ability to quickly grasp and apply new concepts. Adept at embracing challenges and expanding expertise. Committed to continuous growth and enthusiastic about taking on fresh opportunities to stay ahead of industry trends.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

GardaWorld Security
12.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Patrolled and monitored premises in company by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Customer Service Representative

Rug Doctor LLC
10.2023 - 10.2024
  • Handled inbound customer inquiries regarding rental services.

Housekeeping Staff

Hilton Home2 Suites
05.2023 - 11.2023
  • Directed daily functioning of laundry facility.
  • Ensured workspace remained clutter-free.

Customer Service Representative

NTTA
01.2023 - 05.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Store Associate

UPS
10.2022 - 04.2023
  • Handled precise organization of packages for streamlined operations.
  • Customer service
  • Returns

Various Roles

Tom Thumb
08.2021 - 03.2023
  • Enhanced customer engagement and satisfaction.
  • Handled customer payments accurately.
  • Manage and reconcile daily cash reports ensuring accuracy.
  • Optimized workflow and service delivery in the deli.
  • Bakery
  • Assisted in unloading shipments and arranging products on shelves.
  • Handled telephone inquiries professionally.

Education

High School Diploma -

Sachse High School
Sachse, TX
08.2021

Skills

  • Cleaning Experience
  • Cashiering
  • Food Service
  • Kitchen Experience
  • Food Preparation
  • Cooking
  • Cash Handling
  • Commercial Cleaning
  • Food Production
  • Food Handling
  • Meal Preparation
  • Serving Experience
  • Retail Sales
  • Custodial experience
  • Guest services
  • Food Safety
  • Merchandising
  • Kitchen Management Experience
  • Typing
  • Customer service
  • Customer support
  • Microsoft Word
  • Microsoft Excel
  • Computer skills
  • Data entry
  • Microsoft Outlook
  • Childcare
  • Security

Certification

  • Food Handler Certification
  • Driver's License, 06/01/22, 05/01/30

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Security Officer

GardaWorld Security
12.2024 - Current

Customer Service Representative

Rug Doctor LLC
10.2023 - 10.2024

Housekeeping Staff

Hilton Home2 Suites
05.2023 - 11.2023

Customer Service Representative

NTTA
01.2023 - 05.2023

Store Associate

UPS
10.2022 - 04.2023

Various Roles

Tom Thumb
08.2021 - 03.2023

High School Diploma -

Sachse High School

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Brianna Elmore