Summary
Overview
Work History
Education
Accomplishments
Volunteer Experience
Timeline
Generic

Brianna Espitia

Bakersfield

Summary

Detail-oriented and reliable professional with a background in laboratory technology, team supervision, and client-focused coordination. Experienced in scheduling, data entry, inventory oversight, and frontline communication. Adept at managing day-to-day operations with efficiency and professionalism. Eager to bring strong organizational and interpersonal skills to a healthcare administration role, supporting both staff and patient needs in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
Bakersfield
09.2022 - Current
  • Adept in data entry and managing supplies inventory by monitoring stock levels, anticipating store needs, and coordinating timely restocking to ensure optimal inventory availability.
  • Conducted regular audits of inventory accuracy and quality assurance checks on incoming shipments.
  • Consistently prioritized and emphasized customer connection to maintain a higher level of customer satisfaction by actively engaging in personalized service.
  • Actively solicited customer and peer feedback, and addressed concerns promptly, resulting in the creation of a positive work culture that translated into better customer experiences.
  • Proficient in team management, ensuring efficient operations during peak hours, and promoting a positive work culture.
  • Strong problem-solving abilities, with a focus on resolving customer issues, and optimizing processes.

Laboratory Assistant

Richard L. Gapper D.d.s
Bakersfield
11.2023 - 05.2025
  • Adept at greeting and assisting visitors, verifying appointments, and efficiently scheduling follow-up visits.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Monitored environmental conditions within the laboratory to ensure compliance with regulations.
  • Cleaned, maintained and calibrated laboratory and equipment to ensure continuous accuracy and functionality.

Shift Supervisor

Jamba Juice
03.2020 - 04.2022
  • Monitored staff performance to ensure quality standards were met.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Trained new employees on company policies and procedures.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Event Coordinator

Flight Fit N Fun
Bakersfield
08.2018 - 03.2020
  • Communicated with clients to gather key information, confirm dates, and ensure clear expectations, maintaining excellent client relations.
  • Scheduled and coordinated events with accuracy, managing multiple bookings, and preventing conflicts.
  • Processed client payments, and maintained organized transaction and record logs.
  • Managed and monitored the inventory of supplies and materials, restocking as needed to ensure seamless operations.
  • Entered all client data, schedules, and preferences into a digital database with a high degree of accuracy and confidentiality.

Education

Bachelor of Arts - Political Science

California State University At Long Beach
Long Beach, CA
05.2022

Associates - Political Science

Bakersfield College At Bakersfield
Bakersfield, CA
05.2021

Accomplishments

  • Partner of the Quarter, 11/13/24, Awarded for exceptional performance, teamwork, and commitment to service excellence.
  • Mug Award, 05/01/23, Starbucks Manager, "To inspire and nurture the human spirit - One person, one cup, and one neighborhood at a time" Recognized for my hard work, dedication, and cheerful disposition.

Volunteer Experience

  • Help Me Help You, 02/01/23, 08/01/23, 1301 W. 12th Street, Long Beach, CA, 90813, Contributed bi-monthly to a non-profit organization with a mission to 'serve the underserved'. Responsible for coordinating, distributing, and packaging food supplies for up to 80 families in a single-day event.
  • Grounds for Gardens, 09/01/22, 08/01/23, Long Beach, CA, Consistently completed this task on a weekly basis as a grassroots barista-led initiative, packaging over 200 pounds of grounded coffee and assisting in its distribution to support local gardens and gardeners.

Timeline

Laboratory Assistant

Richard L. Gapper D.d.s
11.2023 - 05.2025

Shift Supervisor

Starbucks
09.2022 - Current

Shift Supervisor

Jamba Juice
03.2020 - 04.2022

Event Coordinator

Flight Fit N Fun
08.2018 - 03.2020

Bachelor of Arts - Political Science

California State University At Long Beach

Associates - Political Science

Bakersfield College At Bakersfield

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Brianna Espitia