Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Evans

Fredericksburg,Virginia

Summary

Dynamic and customer-focused Sales Associate, excelling in relationship building and problem-solving. Recognized for enhancing customer satisfaction through exceptional service and effective merchandise displays. Reliable and goal-oriented, adept at multitasking and maintaining a welcoming environment, driving sales and fostering team collaboration.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

TJX
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Reduced customer wait time by 15% by optimizing the checkout process.

Crew Member

McDonald's
01.2024 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Served over 200 customers daily during peak hours.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Crew Member

Tropical Smoothie
05.2023 - 10.2023
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Achieving a 95% customers satisfaction rating goal.

Education

High School Diploma - General Studies

Penn Foster Career School
Scranton, PA
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

TJX
11.2024 - Current

Crew Member

McDonald's
01.2024 - 07.2024

Crew Member

Tropical Smoothie
05.2023 - 10.2023

High School Diploma - General Studies

Penn Foster Career School