Summary
Overview
Work History
Education
Skills
Languages
CPR & First Aid Certified
Timeline
Generic

Brianna Fields

McKinney,TX

Summary

Highly motivated and positive business associate with great organizational and communication skills. Customer service experience and efficient problem solver. Successful at managing multiple priorities with a positive attitude.

Overview

5
5
years of professional experience

Work History

Business Assistant

Suncreek Family Dentistry
Allen, TX
06.2021 - Current
  • Hygiene Schedule Coordinator scheduling rescheduling and cancelling appointments for dental patients, as well as filling daily schedule when last minute cancellations occur.
  • Efficiently checked in and out up to 30 patient appointments, answered up to 15 calls and inquiries per day.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Generated, posted and attached information to claim files.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Generated financial statements and reports detailing accounts receivable status.
  • Received and sorted mail, prepared packages for delivery and scanned documents.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Listed Home Daycare Provider

Self-employeed
McKinney, TX
12.2019 - 05.2021
  • Balanced children's days between play, instruction and rest with well-designed schedules.
  • Assisted multiple children with virtual learning assignments and zoom meetings.
  • Managed home environment to keep areas clean, organized and free of safety hazards.
  • Promoted good social skills by helping children work through conflicts and leading many collaborative games.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Online Boutique Owner

Jade & Yissel Boutique
McKinney, TX
03.2019 - Current
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Studied market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.

Education

GED -

Liberty High School
Frisco, TX
05.2010

Skills

  • Dentrix Software Proficiency
  • Appointment Scheduling
  • Data Entry
  • Insurance coverage verification
  • Patient Billing
  • Proficient in Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Decision Making
  • Caring and Responsible
  • Conflict Resolution
  • Multitasking and Prioritization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

CPR & First Aid Certified

Child and Baby First Aid/CPR/AED Certified through the American Red Cross Training Services

Timeline

Business Assistant

Suncreek Family Dentistry
06.2021 - Current

Listed Home Daycare Provider

Self-employeed
12.2019 - 05.2021

Online Boutique Owner

Jade & Yissel Boutique
03.2019 - Current

GED -

Liberty High School

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