Brianna Flores
Memphis,TN
Summary
Dynamic and dedicated Medical Assistant with extensive experience at Baptist Urgent Care, excelling in patient care and laboratory specimen handling. Proven ability to maintain HIPAA compliance while effectively managing patient flow and documentation. Certified in BLS, skilled in venipuncture, and committed to enhancing patient outcomes through compassionate support and education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Limited Permit X-Ray Technician
Baptist Urgent Care
Horn Lake, Mississippi
03.2025 - Current
- Operated X-ray equipment for patient imaging procedures.
- Prepared patients for radiographic examinations and ensured comfort.
- Maintained cleanliness and sterility of imaging areas and equipment.
- Educated patients on procedures, safety measures, and aftercare instructions.
- Ensured compliance with safety protocols and radiation protection standards.
- Provided patient education on x-ray procedure and radiation safety.
Medical Assistant
Baptist Urgent Care
Horn Lake, Mississippi
01.2025 - Current
- Assisted medical staff with patient care and daily operations.
- Prepared examination rooms and ensured proper sterilization of equipment.
- Maintained inventory of medical supplies and requested orders as needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
Medical Assistant
Spirit Health Medical
Memphis, TN
12.2019 - 11.2023
- Assisted medical staff with patient care and daily operations.
- Managed patient appointments and coordinated schedules for efficiency.
- Prepared examination rooms and ensured proper sterilization of equipment.
- Collected and documented patient information accurately in electronic records.
- Supported billing processes by verifying insurance information with patients.
- Maintained inventory of medical supplies and requested orders as needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Some College (No Degree) - Limited X-RAY Machine Operator
Mississippi Society of Radiologic Technologists
Horn Lake, MS03-2025
Some College (No Degree) - Medical Assistant
Concorde Career College
Memphis, TN11-2019
High School Diploma -
Kirby High School
Memphis, TN05-2018
Some College (No Degree) - Phlebotomist (Pending)
Delta Technical College
Horn Lake, MSSkills
- Patient care
- Laboratory specimen handling
- HIPAA compliance
- Medical documentation
- Certified in basic life support (BLS)
- Patient triage
- Electrocardiography (EKG)
- Preparing specimens and samples
- Venipuncture and phlebotomy
Languages
English
Professional
Spanish
Limited
Certification
- CPR & FIRST AID
- HIPAA
- LXMO
Timeline
Limited Permit X-Ray Technician
Baptist Urgent Care
03.2025 - Current
Medical Assistant
Baptist Urgent Care
01.2025 - Current
Medical Assistant
Spirit Health Medical
12.2019 - 11.2023
Some College (No Degree) - Limited X-RAY Machine Operator
Mississippi Society of Radiologic Technologists
Some College (No Degree) - Medical Assistant
Concorde Career College
High School Diploma -
Kirby High School
Some College (No Degree) - Phlebotomist (Pending)
Delta Technical College