Brianna Forbes
Virginia Beach,VA
Summary
Accomplished Personnel Specialist with a proven track record at the United States Navy, enhancing HR processes and employee satisfaction. Expert in HR policies implementation and adept at problem-solving, significantly improving data accuracy and efficiency. Skilled in training development, fostering organizational growth and streamlining operations for enhanced productivity. HR professional with strong history in personnel management and talent acquisition. Known for delivering impactful solutions in employee relations and organizational development. Reliable team collaborator with knack for adapting to dynamic environments. Skilled in conflict resolution and process enhancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personnel Specialist
United States Navy, USN
03.2018 - Current
- Streamlined personnel record-keeping processes, resulting in improved efficiency and data accuracy.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Managed internal communications related to HR matters, keeping employees informed of policy updates and organizational changes.
- Administered employee benefits packages, ensuring accurate enrollment and prompt resolution of issues or discrepancies.
- Managed payroll processing for company employees, ensuring timely payments and accurate deductions.
- Designed and implemented internal training for supervisors and other personnel.
Sales Associate
Aldi Supermarket
02.2017 - 03.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Old Navy
10.2016 - 01.2017
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
No Degree - Human Resources Management
Tidewater Community College
Norfolk, VA06-2027
Skills
- HR Policies Implementation
- Training development
- Candidate Sourcing
Accomplishments
- As Customer Service Supervisor, she led 4 subordinates in the processing of 6,615 pay and personnel transactions while maintaining a 98% accuracy rating.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Navy and Marines Corps Achievement Medal
Certification
- Six Sigma Certification
- Salesforce Certified Administrator
- Sexual Assault Prevention & Response Certified Advocate
- Administrative Services Manager Certification
Timeline
Personnel Specialist
United States Navy, USN
03.2018 - Current
Sales Associate
Aldi Supermarket
02.2017 - 03.2018
Sales Associate
Old Navy
10.2016 - 01.2017
No Degree - Human Resources Management
Tidewater Community College
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