Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brianna Fowler

Middletown,Ohio

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Proficient Graphic Designer knowledgeable about logos, marketing materials and website design. Demonstrated success at providing complete business services to corporate clients. Deadline-driven Graphic Designer focused on overseeing projects from concept through final delivery. Successfully creates brand messages, strategies and key graphic productions. Resourceful and hardworking with vendor sourcing expertise and empowering leadership skills illustrated over 3 years of industry success.

Overview

11
11
years of professional experience

Work History

Brand Ambassador

ACTA
04.2021 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Communicated product information with confidence and educated consumers about company.
  • Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
  • Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
  • Produced relevant product content to reach target customers.

Freelance Graphic Designer

GLITCHxIT
01.2021 - Current
  • Met with customers to present mockups and collect information for adjustments.
  • Used Adobe Photoshop, InDesign, Illustrator and PicMonkey to create images and layouts.
  • Created digital image files for use in digital and traditional printing methods.
  • Designed creative digital displays used in online advertising for local businesses.
  • Edited and enhanced existing artwork and graphics.
  • Created broad range of work using various design techniques.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.

Product Specialist

McCluskey Chevrolet
08.2019 - 07.2020
  • Continually expanded knowledge of GM Accessories product line.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Researched product's technical specifications and accurately communicated information.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Researched and identified solutions to technical problems.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.

Call Center Representative

Omni Transportation
01.2017 - 11.2018
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Sales Associate

Mike's Car Wash
07.2016 - 01.2018
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Cashier

Jungle Jim's International Market
06.2013 - 05.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Bachelor of Science - History

Bellevue University
Bellevue, NE
05.2025

High School Diploma -

Talawanda High School
Oxford, OH
05.2013

Skills

  • Logo Design
  • Digital Graphics
  • Logo Creation
  • Production Layouts
  • Digital Imagery
  • Project Coordination
  • Photography Composition
  • Advertising Understanding
  • Adobe Creative Suite
  • Sketching Abilities
  • Complex Problem-Solving

Additional Information

I was in multiple movies as an extra.

I self-published a book called "raw sugar".


Timeline

Brand Ambassador

ACTA
04.2021 - Current

Freelance Graphic Designer

GLITCHxIT
01.2021 - Current

Product Specialist

McCluskey Chevrolet
08.2019 - 07.2020

Call Center Representative

Omni Transportation
01.2017 - 11.2018

Sales Associate

Mike's Car Wash
07.2016 - 01.2018

Cashier

Jungle Jim's International Market
06.2013 - 05.2016

Bachelor of Science - History

Bellevue University

High School Diploma -

Talawanda High School

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Brianna Fowler