BRIANNA GARRETT
Lafayette,IN
Summary
Dedicated professional seeking a full-time position that provides professional challenges and allows for the utilization of strong interpersonal skills, excellent time management, and problem-solving abilities. Highly skilled in transportation flow management with dynamic expertise in import and export laws and strategic initiatives. Known for attention to detail and ability to work effectively within a team. Possesses strong organizational skills and thrives in a fast-paced environment. Capable of handling multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate. Excels at managing multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to help the team achieve its goals.
Overview
12
12
years of professional experience
Work History
Golf Pro Shop Employee
Trophy Club
09.2024 - Current
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Quality Supervisor/Engineer
Heartland Automotive, LLC
08.2023 - Current
- Continuous improvement
- Checking for Molding/ Robot defects
- Overlooking team leads and employees on following One Point Lessons
- Following Work Instructions to insure less defects going to buyer
- Communicating to Subaru Engineers about any defects they received and try and find out where the defect happened in production
- Using Excel, making templates and going through the list of major defects from suppliers
Arconic
09.2022 - 08.2023
- Company Overview: Metal Distribution
- Identified and solved complex strategy obstacles to promote growth and guide business direction
- Developed and managed operating budget, meeting department goals
- Created and enforced detailed organization processes to increase quality and service standards
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
- Reduced worker accidents by implementing improved safety standards and monitoring procedures
- Metal Distribution
Assistant General Manager
Five Guys Burger And Fries
07.2017 - 09.2022
- Handled cash accurately and prepared deposits
- Motivated, trained, and disciplined employees to maximize performance
- Resolved problems promptly to elevate customer approval
- Managed team schedule with eye for coverage needs and individual strengths
- Mentored and motivated team members to achieve challenging business goals
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Analyzed customer feedback data to identify areas of improvement and develop solutions
- Developed and implemented policies and procedures to improve customer service and satisfaction
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Enforced quality assurance protocols to deliver ideal customer experiences
- Managed budget implementations, employee evaluations, and contract details
- Trained new employees on proper protocols and customer service standards
- Assisted in recruiting, hiring and training of team members
- Interacted well with customers to build connections and nurture relationships
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Trained and guided team members to maintain high productivity and performance metrics
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Reported issues to higher management with great detail
- Managed purchasing, sales, marketing and customer account operations efficiently
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
Painter/ Coordinator/ Material Handler
Wabash National Trailer Centers
10.2012 - 09.2022
- Followed safety procedures and properly used protective gear while painting
- Calculated accurate amounts of materials and estimated time for planned jobs
- Painted surfaces using brushes, spray guns, and paint rollers
- Operated power sprayers and hand tools to prepare and paint large areas
- Evaluated completed work for quality and adherence to standards and client requirements
- Mixed and blended paints according to specified colors and consistency
- Trained new staff on initial setup routines and continual work monitoring procedures
- Kept accurate records of paint supplies and other materials
- Worked holidays and weekends depending on shifting needs of project
- Entered data, generated reports, and produced tracking documents
- Coached employees through day-to-day work and complex problems
- Gathered and organized materials to support operations
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Tracked records, filed documents and maintained communication between clients to manage office activities
- Participated in workshops and in-service meetings to enhance personal growth and professional development
- Used job-related software to draft and finalize written correspondence and documentation
- Handled incoming and outgoing shipping and receiving activities
- Prepared agendas and took notes at meetings to archive proceedings
- Utilized proactive communication abilities to resolve employment-related disputes
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
Education
Associate of Applied Science - Emergency Medical Services
IVC
Lafayette, IN01.2025
High school diploma - General Studies
Lafayette Jefferson High School
Lafayette, IN05.2008
Skills
- Oracle JD Edwards EnterpriseOne Quality Standards
- Quality Insurance
- Microsoft Excel
- Quality Assurance
- Microsoft Office
- Manage Budgets
- Track Shipments
- Consumer Products
- Warehouse Supervision
- Microsoft Access
- Oversee Department
- Scheduling Software
- Safety Monitoring
- Order Supplies
- Fleet Dispatching
- ERP Systems
- Procurement
- Budgeting
- Materials Handling
- SAP
- Supply Chain
- Purchasing
- Warehouse Management
- Process Improvement
- Databases
- Microsoft SQL Server
- Business Analysis
- Team Management
- SQL
- Account Reconciliation
- Management
- Data Warehouse
- Computer Networking
- User Interface (UI)
- Employee Orientation
- Microsoft Powerpoint
- Accounting
- Visual Basic
- Agile
- MySQL
- HTML5
- AWS
- Scripting
- Business Requirements
- Analytics
- Requirements Gathering
Personal Information
- Willing To Relocate: US - Tippecanoe County, IN
- Authorized To Work: US for any employer
Timeline
Golf Pro Shop Employee
Trophy Club
09.2024 - Current
Quality Supervisor/Engineer
Heartland Automotive, LLC
08.2023 - Current
Arconic
09.2022 - 08.2023
Assistant General Manager
Five Guys Burger And Fries
07.2017 - 09.2022
Painter/ Coordinator/ Material Handler
Wabash National Trailer Centers
10.2012 - 09.2022
Associate of Applied Science - Emergency Medical Services
IVC
High school diploma - General Studies
Lafayette Jefferson High School
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