Brianna Gayer
Warwick,RI
Summary
Dynamic and dedicated professional with experience at Gigi Scoops, excelling in customer service and cash handling. Proven ability to resolve conflicts and enhance customer satisfaction, while effectively managing inventory. Recognized for strong organizational skills and attention to detail, ensuring seamless operations in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier/Server
Gigi Scoops
Warwick, Rhode Island
03.2023 - Current
- Provided friendly and efficient service to an average of 100 customers or more per shift, ensuring a positive experience.
- Processed transactions using cash register, ensuring accurate change and enhancing customer satisfaction.
- Monitored inventory of ice cream, toppings, and supplies, replenishing stock to prevent shortages and maintain product availability.
- Maintained cleanliness of the work area, adhering to all health and safety standards.
- Resolved customer inquiries and issues promptly, contributing to a positive dining experience.
Dance Competition Specialist
Elite Dance Challenge
Warwick, Rhode Island
01.2023 - 07.2024
- Coordinated backstage check-in for arriving dancers, facilitating smooth participant flow, and strict adherence to the event schedule.
- Organized and prepared awards ceremonies, ensuring accurate and timely distribution of trophies and certificates to all participants.
- Collaborated with the team to manage the load-in and load-out of event equipment, ensuring efficient setup and breakdown within scheduled timelines.
- Assisted over 100 customers daily with product selection at the merchandise booth, and handled cash and credit transactions.
- Tracked inventory levels throughout the event, and restocked items throughout the event.
Education
Bachelor of Science - Management/Human Resources, Dance
Rhode Island College
05.2025
High School Diploma -
Toll Gate High School
06.2020
Skills
- Active listening
- Patient communication
- Conflict resolution
- Written and verbal communication
- Interpersonal skills
- Collaboration
- Time management
- Organizational skills
- Attention to detail
- Microsoft Excel proficiency
- Computer literacy
- Integrity and ethics
- Critical thinking
- Problem-solving abilities
- Reliability
References
References available upon request.
Timeline
Cashier/Server
Gigi Scoops
03.2023 - Current
Dance Competition Specialist
Elite Dance Challenge
01.2023 - 07.2024
Bachelor of Science - Management/Human Resources, Dance
Rhode Island College
High School Diploma -
Toll Gate High School