Brianna Gibson

· Provided telecommunication and in-person customer service support in high-volume environments.

· Managed cash register and efficiently handled transactions, maintaining balanced cash drawers and reconciling discrepancies.

· Demonstrated food and safety standards through regular cleaning practices.

· Trained and mentored new team members on company policies, food preparation techniques, and safety procedures.

· Processed and verified passenger travel documents, including passports, visas, and medical forms, ensuring compliance with international maritime regulations.

· Assisted guests with embarkation and disembarkation procedures, coordinating the check-in process and ensuring a smooth and efficient experience with minimal delays.