Brianna Gillette
Fulton,NY
Summary
Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering 2-year background implementing effective treatment plans and providing exceptional care for children, adolescents and adults suffering from mental and emotional health illnesses. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with clients. Certified in Trauma-Focused Cognitive-Behavioral Therapy.
Overview
10
10
years of professional experience
Work History
Mental Health Counselor
Creekside Counseling Services
12.2022 - Current
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
- Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
- Evaluated client progress using standardized assessment tools, continuously refining treatment plans to address changing needs.
- Employed methodologies such as cognitive behavioral therapy to assist patients.
- Maintained detailed documentation of clinical notes, tracking patient progress throughout the course of treatment.
- Strengthened family support systems by providing psychoeducation and facilitating open communication between patients and their loved ones.
- Navigated ethical dilemmas with integrity, adhering to professional standards and seeking consultation when necessary.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
Crisis Line Worker
Contact Community Services
10.2021 - 12.2022
- Handled high call volumes calmly and efficiently, balancing empathy with time management skills.
- Documented all interactions with callers accurately, maintaining thorough records for reporting purposes.
- Maintained up-to-date knowledge of crisis intervention techniques through ongoing professional development.
- Contributed to a supportive work environment by actively participating in team meetings and trainings.
- Enhanced team performance by collaborating with colleagues in sharing resources and best practices.
- Provided appropriate referrals to community-based resources for callers seeking additional support or services.
- Improved caller experience by providing empathetic listening and support during crisis situations.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Intern
Creekside Counseling Services
10.2021 - 08.2022
- Enhanced clinical knowledge through regular supervision meetings, honing counseling skills and discussing case management strategies.
- Provided crisis intervention services when necessary; assessed suicide risk levels amongst high-risk individuals.
- Conducted intake assessments and diagnostic evaluations to guide appropriate treatment interventions for new clients.
- Participated in ongoing professional development opportunities, staying abreast of current research and best practices in mental health counseling.
- Documented client progress thoroughly, maintaining accurate records and ensuring confidentiality in accordance with HIPAA regulations.
- Provided psychoeducation on mental health diagnoses and treatments options for both clients and their families.
Manager, Crew Member
McDonald's
03.2015 - 10.2021
- Communicate with fellow employees to resolve conflicts within the workplace
- Delegate tasks and coordinate coworkers to manage time efficiently in a fast-paced environment
- Improve productivity with the grill department to achieve set goals.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Unpaid Intern
Child Advocacy Center
02.2021 - 05.2021
- Provided a safe environment for clients by building a rapport with clients to establish a connection and encourage growth
- Maintained confidentiality while updating client's records in TheraNest while utilizing notes taken during session
- Developed a treatment plan and met projected milestones through continuous engagement with clients and parents.
Therapy Aide
Oswego Hospital Behavioral Health
09.2018 - 07.2020
- Provided a therapeutic environment for patients with positive daily interactions and enlightening and educational group therapy sessions
- Routinely assessed the unit to ensure the safety of patients and staff
- Assisted with the admission and discharge process for patients.
Crew Member
Behling's Orchards
09.2014 - 10.2015
- Advertised the products to customers with a welcoming attitude
- Supervised equipment to maintain safety and security of customers
- Answered questions and concerns to increase customer satisfaction.
Education
Associate in Humane and Social Science -
State University of New York (SUNY) Cayuga Community College
Fulton, NYBachelor of Arts in Psychology -
State University of New York (SUNY) College at Oswego
Oswego, NY12.2019
Master of Science - Mental Health Counseling
State University of New York (SUNY) College At Oswego
Oswego, NY08.2022
Skills
- Treatment Planning
- Building rapport
- Crisis Intervention
- Individual Counseling
- Suicide Prevention
- Individual and Group Counseling
- Therapeutic Interventions
- Risk Assessments
- Solution-Focused Brief Therapy
- Child and Adolescent Counseling
- Individual and group therapy
- Goal Setting
Accomplishments
- Transfer Achievement Award, 05/2017, Merit Award $2000 for Transfer Students
- Mexico Music Boosters College Scholarship Program, 05/2015, Funded $250 for students' participation in music department
Coursework
- Race, Gender, and Class Issues in Counseling
- Psychological Foundation: Development
- Counseling Theory and Process
- Vocational Development and Decision Making
- Psychological Foundations: Psychopathology
- Practicum in Mental Health Counseling
- Psychological Foundations: Personality
- Introduction to Group Process
Timeline
Mental Health Counselor
Creekside Counseling Services
12.2022 - Current
Crisis Line Worker
Contact Community Services
10.2021 - 12.2022
Intern
Creekside Counseling Services
10.2021 - 08.2022
Unpaid Intern
Child Advocacy Center
02.2021 - 05.2021
Therapy Aide
Oswego Hospital Behavioral Health
09.2018 - 07.2020
Manager, Crew Member
McDonald's
03.2015 - 10.2021
Crew Member
Behling's Orchards
09.2014 - 10.2015
Associate in Humane and Social Science -
State University of New York (SUNY) Cayuga Community College
Bachelor of Arts in Psychology -
State University of New York (SUNY) College at Oswego
Master of Science - Mental Health Counseling
State University of New York (SUNY) College At Oswego
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