Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Grace

Leesburg,FL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Home Health Aide

Sandcastle Homecare
01.2023 - Current
  • Provided companionship to clients while maintaining a comfortable, safe and clean environment
  • Dressed and bathed clients and assisted with personal hygiene
  • Made beds and changed linens amongst other common household tasks: dishes, laundry, meal prep
  • Toileted clients and assisted with urinals, also transporting clients to the restroom
  • Provided emotional support to clients and their family members
  • Monitored the client's vitals on a daily basis and coordinated with client's family regarding progress and any changes

Prep Cook

Chili's
09.2021 - 01.2023
  • Prepared a variety of food with diverse methods of preparation and adhered to specific product prep and handling procedures and plate preparation
  • Completed assigned prep work to stock and set up stations as necessary
  • Performed all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objective of this position

Property Manager

Public Storage
04.2020 - 07.2021
  • Directed sales and marketing plans to maximize rental income and increase occupancy rates
  • Contacted tenants to collect overdue rent or to discuss other important issues
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
  • Received payments by cash, check and credit card
  • Prepared various daily or weekly logs and reports, such as deposit summaries and petty cash fund audits

Assistant Manager

Dunkin'
02.2018 - 04.2020
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
  • Operated headset to take orders from drive-thru, detailed costs to customers and collected payments, returning coin, bills, payment cards and receipts

Education

High school diploma -

Skills

  • Patient care
  • Payment collection
  • Customer service-focused
  • Phone etiquette
  • Cash handling and management

Certification

  • Alzheimer's Disease and Dementia Cert., 01/01/23, Present
  • HIV/AIDS Cert., 01/01/23, Present
  • Assistance with Self Administration of Medications Cert., 01/01/23, Present
  • Home Care Aide Cert., 01/01/23, Present
  • CPR Certification, 01/01/23-01/01/25
  • Medication Aide Certification (MA-C) - State Boards of Nursing or Pharmacy.

Timeline

Home Health Aide

Sandcastle Homecare
01.2023 - Current

Prep Cook

Chili's
09.2021 - 01.2023

Property Manager

Public Storage
04.2020 - 07.2021

Assistant Manager

Dunkin'
02.2018 - 04.2020

High school diploma -

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Brianna Grace