Brianna Grams
Lansing,MI
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Mental Health Skills Coach
Dbt Institute of Michigan
02.2023 - 03.2025
- Enhanced residents' skills through guidance.
- Designed and delivered web-based, self-directed learning materials.
- Implemented various instructional strategies for optimized learner engagement.
- Delivered impactful coaching
- Ensured accuracy in medication schedules and documented patient vitals.
- Managed ongoing Crisis Prevention Institute techniques.
- Completed CPR certification.
- Completed CPI training effectively.
- Executed detailed room checks.
Food Service Worker
SUBWAY®Restaurants
04.2016 - 01.2023
- Created dishes adhering to standard instructions while incorporating guest preferences.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Ensured consistent supply of sanitized dishes and utensils in readiness for peak business periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Fulfilled customer requests efficiently at service counter.
- Developed and maintained positive relationships with customers to enhance service.
- Arranged and deconstructed food service setups swiftly to maintain uninterrupted service.
- Processed payments and managed point-of-sale systems during high-traffic meal times.
- Executed preparation and service of assorted menu items according to individual requests swiftly.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Maintained register accuracy by ensuring billing and payment processing adherence.
Education
Graduate Certificate -
Everett High School
Lansing, MISkills
- Task delegation
- Problem-solving
- Strategic planning
- Facilitate group discussions/ individual instruction
- Attention to detail
- Reliability/adaptability
- Continuous improvement and decision making
- Interpersonal communication
- Communication strategies
- Analytical skills
- Conflict resolution
- Active listening
Certification
CPI certification
CPR certification
Timeline
Mental Health Skills Coach
Dbt Institute of Michigan
02.2023 - 03.2025
Food Service Worker
SUBWAY®Restaurants
04.2016 - 01.2023
Graduate Certificate -
Everett High School
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