Brianna Gravell
Jacksonville
Summary
Experienced with customer service and sales support. I utilize strong communication skills to create positive client relationships and facilitate sales processes. I am experienced with over the phone sales and customer needs to ensure smooth operations.
Personable and positive with strong communication and customer service skills. I have knowledge in sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Merry Maids
03.2024 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped workers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient work environment.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
House Cleaner
The Cleaning Authority
09.2021 - 11.2023
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Sales Floor Associate Cashier
Public Market
03.2018 - 07.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Middletown High School
Middletown, CT06-2020
Skills
- Goal oriented
- Sales expertise
- Relationship building
- Stock management
- Complex Problem-solving
- Processing payments
- Opening and closing procedures
- Customer needs assessment
- Team collaboration
- Customer relationship management
- Inside and outside sales
Timeline
Sales Assistant
Merry Maids
03.2024 - Current
House Cleaner
The Cleaning Authority
09.2021 - 11.2023
Sales Floor Associate Cashier
Public Market
03.2018 - 07.2021
High School Diploma -
Middletown High School
Similar Profiles
Emily ZinckeEmily Zincke
Residential Cleaner at Merry MaidsResidential Cleaner at Merry Maids
LETICIA GomezLETICIA Gomez
House Cleaner at Merry MaidsHouse Cleaner at Merry Maids
Ava AliulisAva Aliulis
Cleaner at Merry MaidsCleaner at Merry Maids