Summary
Overview
Work History
Education
Skills
Software
Timeline
Receptionist

Brianna Green

BDC
Floral Park,NY

Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Receptionist experience of 5 years, experienced in delivering high-levels of customer service to guests and clientele. Consistently ensuring that customers feel welcomed and accepted; coordinated reservations and corresponding with guest wants and needs. Adept at managing events, assisted in retrieving data for clients, formalizing seating arrangements, directing and customer experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Business Development Center Representative

Security Dodge
06.2023 - Current
  • Negotiated contracts and closed sales with new and existing clients.
  • Developed business pipeline using cold and warm techniques.
  • Organized focus groups to design best marketing strategy for product offerings.
  • Enhanced customer experience using all omnichannel offerings.
  • Engaged with customers to build business relationships.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
  • Developed new opportunities by effectively communicating product lines to leading international corporations.
  • Maintained database systems to track and analyze operational data.
  • Observed packing operations to verify conformance to specifications.
  • Managed needs of more than 100 customers at once using strong prioritization and multitasking abilities

Photographer

Alli Murphy photography
07.2019 - Current
  • Cleaned workstations and swept floors
  • Sterilize equipment and clean work areas
  • Keep records of client needs and preferences and services provided
  • Greeted all guests in warm and friendly manner
  • Handled guest complaints calmly and professionally.

Automotive Service BDC Representative

BMW/MINI Of Freeport
01.2023 - 03.2023
  • Explain products or services and prices of products
  • Make appointments
  • Teleservice
  • High volume inbound calls
  • Checking inventory for parts
  • Suggest specific product purchases to meet customers needs
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.

Receptionist

European Wax Center
08.2022 - 12.2022
  • Listen to customer requests, referring to services we offer
  • Provide assistance for customers with special billing requests
  • Calculate and quote charges for services
  • Promote company products, services, and savings plans when appropriate
  • Resolve customer complaints or answer customers' questions regarding policies and procedures
  • Make follow up calls.

Education

High school diploma -

Benjamin N. Cardozo High School
Bayside, NY
06.2020

Skills

  • Salesforce
  • Sales Management
  • Marketing
  • Pricing
  • Order Entry
  • Customer support
  • Cold Calling
  • Dealership experience
  • Merchandising
  • Photography
  • CRM Software
  • B2C experience
  • Sales proposal creation
  • Social Media Marketing
  • Lead Development
  • Proposal Writing

Software

CDK, Reynolds & Reynolds

Timeline

Business Development Center Representative

Security Dodge
06.2023 - Current

Automotive Service BDC Representative

BMW/MINI Of Freeport
01.2023 - 03.2023

Receptionist

European Wax Center
08.2022 - 12.2022

Photographer

Alli Murphy photography
07.2019 - Current

High school diploma -

Benjamin N. Cardozo High School
Brianna GreenBDC