Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Greene

Chicago,IL

Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with a team-oriented mentality. Versatile team member able to take on any required task and adapt to changing conditions with a hard working mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Educator with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Professional educator with experience in fostering supportive and effective learning environment. Proven track record of enhancing student engagement and academic success through collaboration with faculty and adaptability to evolving classroom needs. Strong skills in communication, organization, and instructional support. Known for reliability and results-driven approach in educational settings.

Overview

6
6
years of professional experience

Work History

Teaching Assistant / SECA

Chicago Public School District
08.2024 - 06.2025
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
  • Maintained safety and security by overseeing students in recess environments.
  • Completed daily reports on attendance and disciplinary performance.
  • Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
  • Coordinated with parents and teachers to discuss student progress, fostering collaborative approach to education.
  • Coordinated with parents and teachers to discuss student progress and address concerns.
  • Led tutoring sessions for students requiring additional support, leading to noticeable improvements in their academic performance.

Assistant Teacher

(CPS) Hefferan Elementary School
10.2023 - 06.2024
  • Provide support and oversight in the classroom alongside primary teacher to help ensure safety and quality learning for all students
  • Assist with lesson planning, materials prep and implementation of lessons to support readiness
  • Provided interactive lessons to school-age children
  • Provided oversight to ensure safety
  • Provide assistance for teachers in managing classes
  • Helped supervise students during field trips
  • Provided after school care for school-age children to ensure safety and well-being
  • Worked with various age groups
  • Provided day-to-day support in a classroom of up to 15 preschool children

Remote Call Representative

AARP
09.2021 - 09.2022
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consistently provided excellent customer service, resulting in a customer satisfaction
  • Provided exceptional customer service to every customer by leveraging extensive product and service knowledge and creating warm, welcoming environments.
  • Set up new memberships, explained the benefits and gave advice on how to get the most out of the benefits.
  • Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service.
  • Promoted available products and services to customers during service, account management
  • Answered high volume calls per day, addressing customer inquiries, solving problems and providing product information.
  • Educated customers about billing, payment processing and support policies and procedures.

Teacher

Kindercare
09.2020 - 09.2021
  • Worked with all ages from infants- preschool
  • Make lesson plans.
  • Create a activity for bulletin board.
  • Read books to the children.
  • Responsible for children's daily activities.
  • Model proper table manners during meal and snack times.
  • Maintain safe and clean play areas.
  • Keep records of daily observations, incident reports and medications administered.
  • Potty train toddlers and change infant diapers.
  • Interact with parents and report child's development.

Sales Representative

Mr. Alans/Snipes
09.2019 - 12.2020
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Teacher

Whiz Kids
01.2020 - 06.2020
  • Worked with students individually to address areas of concern, including test grades and missed coursework.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Improved students' reading levels through guided reading groups and whole group instruction.
  • Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
  • Worked one-on-one with struggling students to design individualized lesson plans to increase progress.

Home Health Aide

Help At Home
01.2019 - 01.2020
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times
  • Ensured clients' well-being, safety and comfort in adherence with physicians' orders
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping

Substitute Teacher

Bright Horizons
04.2019 - 08.2019
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals
  • Taught students fundamental building blocks and advanced concepts
  • Enforced classroom routines to keep students on set schedule and operating at consistent level
  • Built and strengthened positive relationships with students, parents and teaching staff
  • Mentored, tutored, and instructed students in need of additional support during school and during planning times

Education

High School Diploma -

Carl Sandburg
Orland Park, IL
12.2016

Bachelor of Early Childhood Care And Education -

Rasmussen University
08-2028

Skills

  • Activity planning
  • Relationship building
  • Decision making
  • Tutoring and coaching
  • Learning assessments
  • Cash register operation
  • Payment processing
  • Customer greeting
  • Credit and cash transactions
  • Customer assistant
  • Client safety and first aid

Timeline

Teaching Assistant / SECA

Chicago Public School District
08.2024 - 06.2025

Assistant Teacher

(CPS) Hefferan Elementary School
10.2023 - 06.2024

Remote Call Representative

AARP
09.2021 - 09.2022

Teacher

Kindercare
09.2020 - 09.2021

Teacher

Whiz Kids
01.2020 - 06.2020

Sales Representative

Mr. Alans/Snipes
09.2019 - 12.2020

Substitute Teacher

Bright Horizons
04.2019 - 08.2019

Home Health Aide

Help At Home
01.2019 - 01.2020

High School Diploma -

Carl Sandburg

Bachelor of Early Childhood Care And Education -

Rasmussen University

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Brianna Greene